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Movie TheaterEvent VenueArcade
Visit Our Cinemark Theater in Columbus, OH. Enjoy alcohol and popcorn. Upgrade Your Experience with Luxury Loungers and Cinemark XD! Buy Tickets Online Now!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Reviews
4.5
2,916 reviews
5 stars
1,912
4 stars
718
3 stars
146
2 stars
53
1 star
87
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many customers praised the theater for being clean, some reported unsanitary conditions in the bathrooms and issues with cleanliness in certain areas.
Comfort
The seating received positive feedback for being comfortable and spacious, with many customers enjoying the reclining seats.
Staff Experience
The staff was frequently described as friendly and helpful, although there were some negative experiences regarding customer service and management responsiveness.
Temperature Control
Numerous reviews highlighted issues with the theater being too hot, leading to discomfort during movie screenings.
Pricing
Customers expressed frustration over high concession prices, particularly for snacks and drinks, while some found ticket prices reasonable.
- AKAlicia Kozusko5 days ago3.0Great reclining seats. Large screen with great sound. Pretty clean inside but popcorn was not fresh & had a body odor taste. Seriously wasn't edible. For the price, portions were good but would only go for the movie next time & not get food or drinks. Also movie was to start at 2:10pm but after ALL the previews, ads, commercials, actual movie started at 2:52pm.
- WGwanjema gitongaNov 16, 20255.0I love the leather seats. Great customer service as well.
- PFPatient FarmerNov 10, 20254.0Used to frequent this place weekly as the Rave. Now that I'm older and they upgraded the seats .... I just can't give it full stars because of those seats! I was uncomfortable during the Tron showing. However, staff are always friendly and as a theater it's still great and we'll probably be back for our next family movie night!
- ARAlauna RamseyOct 25, 20253.0I went and watched a movie tonight and as im leaving 3 older kids were walking towards me 1 girl and 2 boys. The girl was recording and then one of the boys pulled the other boys pants down right infront of me. Then ran off past security amd out the door. I was very disgusted. This behavior shouldn't be tolerated.
- LLLindseyOct 23, 20251.0For a place that charges so much for tickets and snacks, you’d think they’d at least keep the theater clean.To make matters worse I saw something that looked like a roach crawling on the floor as I was leaving the theater. Definitely would not recommend this Cinemark to anyone. Marcus and AMC would have been a better pick.
Frequently Asked Questions About Cinemark Polaris 18 and XD
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
What type of seating can I expect at Cinemark Polaris 18 and XD?
The theater features powered recliner chairs, ensuring every seat is the best seat in the house.
Can I buy movie tickets online for Cinemark Polaris 18 and XD?
Yes, you can purchase tickets online through their website or the Cinemark Theatres app.
Does Cinemark Polaris 18 and XD offer any luxury experiences?
Yes, you can upgrade your visit with Luxury Loungers and enjoy the Cinemark XD experience.
What payment methods are accepted at Cinemark Polaris 18 and XD?
They accept American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Is the Cinemark Polaris 18 and XD accessible for people with disabilities?
Yes, the theater has wheelchair accessible entrances, parking, seating, and restrooms.
Are families and children welcome at Cinemark Polaris 18 and XD?
Yes, the theater welcomes families and children.
What are some nearby dining options around Cinemark Polaris 18 and XD?
Nearby dining includes Keystone Pub & Patio, Poke Bros, Sushi En, Chili's Bar & Grill, and SweetFrog for desserts.
Are there entertainment options near Cinemark Polaris 18 and XD besides the theater itself?
Yes, you can find amusement venues like Slick City, Big Air Columbus, and Big Air Trampoline Park nearby for additional fun.
Where can I get pet services near Cinemark Polaris 18 and XD?
PetSmart and Banfield Pet Hospital are nearby for pet supplies and veterinary care.
Is there public transit or parking information available to help me reach Cinemark Polaris 18 and XD?
While specific transit stations aren’t listed, the theater is located at 1071 Gemini Place in Columbus, OH, with accessible parking available on site.