Business Details
About
Movie TheaterEvent VenueCinemark
Visit Our Cinemark Theater in Cincinnati, OH. Enjoy alcoholic drinks and fresh popcorn. Upgrade Your Experience With Reclined Seating! Buy Tickets Online Now!
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- RestroomAvailable
Location
Reviews
4.4
2,910 reviews
5 stars
1,819
4 stars
772
3 stars
180
2 stars
58
1 star
81
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While many customers noted the theater was clean, several reviews mentioned issues with dirty seats and restrooms.
Staff Performance
The staff received positive feedback for being friendly and helpful, although there were complaints about slow service and handling of disruptive patrons.
Comfort and Amenities
Customers appreciated the comfortable reclining seats, but some noted that many seats were in need of repair.
Sound Quality
Multiple reviews highlighted issues with excessively loud movie volumes, which detracted from the viewing experience.
Pricing
Many customers found the concession prices to be high, with some expressing frustration over the cost of snacks and drinks.
- LFLetrece Franklin4 days ago5.0The most comfortable seating. I didn't know you can order popcorn and have it Ubered to your house with all the beautiful butter and salt. I gotta try it out for my Percy Jackson Wednesday night series.
- JEJ Eiler4 days ago5.0Friendly staff, theaters are nicely sized with motorized recliners.
- SLSofia LopezDec 31, 20254.0Clean place, friendly staff! Fairly lively throughout the week.
- ZFZach Shelton (Z Fly)Dec 29, 20252.0First time I came, they didn't want to let me into my movie. I showed my online order, receipt, and even the charge on my credit card. She told me all I could do was buy more tickets, and hopefully I could get a refund on my originals. They were having an issue with the system. It was nothing I did. Second time, I just purchased tickets at the desk, but I forgot to have the attendant scan my rewards account. I couldn't order my food online and there was a line that was about a half hour long. I tried calling the customer service number, and I've been on hold for a half hour. I've never tried so hard to pay $30 for two pops and a popcorn. This will be my last visit.
- CSCC SmithDec 29, 20255.0I love this Cinema!!! Been going here for years!!! They have nice recliners too!!!
Frequently Asked Questions About Cinemark Western Hills 14
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does Cinemark Western Hills 14 offer reclining seats?
Yes, this theater has powered recliner chairs in every seat to provide the best comfort.
Can I purchase tickets online for Cinemark Western Hills 14?
Yes, you can buy tickets online via their official website or the Cinemark Theatres app.
What are the payment options available at Cinemark Western Hills 14?
The theater accepts various payment methods including American Express, Apple Pay, Android Pay, cash, credit cards like Visa and Mastercard, Discover, and contactless payments.
Is Cinemark Western Hills 14 wheelchair accessible?
Yes, it provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Does Cinemark Western Hills 14 serve food and drinks?
Yes, the theater serves food including fresh popcorn and alcoholic drinks to enhance your movie experience.
Are there any discounts available for military personnel at Cinemark Western Hills 14?
Yes, the theater offers discounts for active military members.
Does Cinemark Western Hills 14 support in-store pickup services?
Yes, in-store pickup is available at Cinemark Western Hills 14.
What nearby places can I visit for a snack or coffee before or after watching a movie at Cinemark Western Hills 14?
You can visit Ben & Jerry's for ice cream or Starbucks for coffee and smoothies, both located near Cinemark Western Hills 14.
Where can I find grocery shopping options near Cinemark Western Hills 14?
Nearby options include Kroger Marketplace, Kroger Grocery Pickup and Delivery, and the Kroger Fuel Center for your convenience.
Are there any banks or financial services close to Cinemark Western Hills 14?
Yes, Fifth Third Bank and Western Union are nearby, offering banking and money transfer services.