The theater is generally reported as clean, but there are consistent complaints about the bathrooms not being well-maintained.
Comfort
Customers appreciate the comfortable reclining seats, although some seats are noted as worn or in need of repair.
Sound Quality
Several reviews mention that the movie volume is excessively loud, causing discomfort for some viewers.
Staff Service
The staff is frequently described as friendly and helpful, contributing positively to the overall experience.
Pricing
Concession prices are considered high, with many customers expressing dissatisfaction with the cost of snacks and drinks.
CA
Cherie Amor
Nov 17, 2025
3.0
Recently went to see a movie within the last week. I've been to this theater multiple times but this time was different. The SOUND!!! It was so loud that everyone in the theater was complaining and covering their ears. Please be careful with how high the volume is, it was concert loud with live instruments!!!!
MM
Master
Nov 8, 2025
5.0
Been here since I was a kid...now im older lol. 5 stars, never had a problem here or with anything from this theater. Great looking inside and PLENTY OF PARKING! The lot is so big, big enough for car meet ups.
CG
Carol Godsey
Nov 6, 2025
3.0
Normally I love going here to see a movie however this last time was a little disappointing. Service was a little slower and some of the equipment wasn't working so some of the hot snacks werent available. We sat in the back rows. There were teenage kids going back and forth from front rows to back rows, up and down aisles throughout the whole movie! They were not quiet either. I was a little shocked at their behavior during a movie. Leaving the movie was a little uncomfortable as well because there were about 10 to 15 teenagers outside the doors and they were reluctant to allow us to pass through to the parking lot. This felt like a little more than teenagers just loitering. Not sure where security was but definitely not monitoring the place. Sad to see this place going downhill.
SD
Scottie Deaton
Oct 28, 2025
5.0
Everytime I have went to watch a movie here and has appeared clean and warm. Comfortable place to enjoy a new movie!
SG
Scrote Goblin
Oct 18, 2025
2.0
I've been here twice recently, and both times the movies were WAY too loud. Any time anything intense was happening I literally had to plug my ears. Also the usual complaints of everything being grossly overpriced. Won't ever catch me buying anything from concessions. Chairs are decently comfy though so +1 star for that.
Frequently Asked Questions About Cinemark Western Hills 14
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does Cinemark Western Hills 14 offer reclining seats?
Yes, this theater has powered recliner chairs in every seat to provide the best comfort.
Can I purchase tickets online for Cinemark Western Hills 14?
Yes, you can buy tickets online via their official website or the Cinemark Theatres app.
What are the payment options available at Cinemark Western Hills 14?
The theater accepts various payment methods including American Express, Apple Pay, Android Pay, cash, credit cards like Visa and Mastercard, Discover, and contactless payments.
Is Cinemark Western Hills 14 wheelchair accessible?
Yes, it provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate guests with disabilities.
Does Cinemark Western Hills 14 serve food and drinks?
Yes, the theater serves food including fresh popcorn and alcoholic drinks to enhance your movie experience.
Are there any discounts available for military personnel at Cinemark Western Hills 14?
Yes, the theater offers discounts for active military members.
Does Cinemark Western Hills 14 support in-store pickup services?
Yes, in-store pickup is available at Cinemark Western Hills 14.
What nearby places can I visit for a snack or coffee before or after watching a movie at Cinemark Western Hills 14?
You can visit Ben & Jerry's for ice cream or Starbucks for coffee and smoothies, both located near Cinemark Western Hills 14.
Where can I find grocery shopping options near Cinemark Western Hills 14?
Nearby options include Kroger Marketplace, Kroger Grocery Pickup and Delivery, and the Kroger Fuel Center for your convenience.
Are there any banks or financial services close to Cinemark Western Hills 14?
Yes, Fifth Third Bank and Western Union are nearby, offering banking and money transfer services.