Nestled among the vibrant communities of Bainbridge & Chagrin Falls, The Lounge at Pizzeria DiLauro tempts guests with its offerings in a warm and inviting atmosphere. Whether you're craving pizza, burgers, or artfully crafted cocktails, this family-owned establishment promises an exceptional dining experience. Sip on carefully selected craft cocktails, wine, and beer while indulging in New York style pizzas and smashburgers from their sister restaurant, Retroburger. The Lounge at Pizzeria DiLauro has captivated the hearts of locals and visitors alike, becoming a favorite spot for Happy Hour and amazing food & cocktails!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.