Escape the Mystery Room

4.8
4169 reviews

About

Escape Game
Our Escape the Mystery Room location in Palisades Center offers our guests the chance to become real-life detectives during an interactive and engaging escape room experience. With 50 minutes on the clock, you must find clues, solve puzzles, and decipher hidden codes to escape the themed room of your choice.

Details

  • RestroomNot available
  • Onsite servicesAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Escape the Mystery Room
3681 Palisades Center Drive, West Nyack, NY
10994, United States

Hours

Reviews

4.8
4,141 reviews
5 stars
3,724
4 stars
255
3 stars
56
2 stars
35
1 star
71

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, helpful, and accommodating, with specific mentions of Victoria, Mary, and Joey.

Fun Experience

Many reviews highlighted the enjoyable and fun nature of the escape rooms, making it a great activity for families and friends.

Room Quality

Some feedback indicated that while the rooms were fun, there were suggestions for improvement in decoration and automation.

Difficulty Level

The puzzles were generally considered challenging yet enjoyable, with many customers appreciating the balance of difficulty.

Customer Recommendations

Numerous customers expressed a willingness to return and recommend the experience to others.
  • DA
    Danielle Andersen
    1 day ago
    5.0
    A lot of fun for my group of 12! We were ages 6-75 and everyone had a great time. We did the super hero themed room and it was perfect for our age group. Randy and Joey were great as well.
  • BB
    Brenda Byrnes
    Nov 14, 2025
    3.0
    They were short staffed and I could feel it. My partner and I felt rushed and left us with a weird experience, we’ve been to several escape the rooms that were much more interactive than this one. I give it a 6/10
  • JE
    Joanna Efstathiou-Dittmar
    Nov 11, 2025
    4.0
    I’ll start off by saying we had a great time for my son’s 11th birthday! As a group of 4 adults and 4 children (8-11yo), with some anxious personalities, some type A personalities and a lot of talking over each other, we had fun and were engaged the whole time. However, I was expecting the room to be decorated more theatrically and also expected more secret messaging embedded on more objects throughout the room. This is a single room with multiple puzzles and not a room to room situation. An issue we had is that some of the clues were well used and messaging was rubbed off and illegible just from frequent handling which caused us to fail at the last challenge. I recommend updating some of the graphics and messages. Our host was great throughout and helped give us closure after the buzzer with reading the proper sequence of illegible numbers and bingo we had it figured out!
  • MR
    Motty Libby Rothstein
    Nov 9, 2025
    2.0
    I really thought that it's going to be more better, It was very stupid, The only things I needed to solve was 15 locks, We even had one big failure that one of the things were missing and staff told us that it was a big mistake, It was also something over there just for prop, And we really thought that it's something to solve, But it was just for nothing there, It was only one room that we needed to solve, Not like other escape rooms where you have multiple rooms and different types solving things not just locks,
  • DD
    Davin Diaz
    Nov 9, 2025
    5.0
    Amazing experience, we barely made it out with a few seconds left. Mary and Mike made it a wonderful experience by explaining everything accurately and giving us 3 vital hints to push us through. I definitely recommend this place for all families and age levels.

Frequently Asked Questions About Escape the Mystery Room

What types of escape rooms can I find at Escape the Mystery Room in Palisades Center?

Escape the Mystery Room offers themed escape rooms including Zombie Apocalypse, Escape From Alcatraz, Treasure Island, and Black Ops.

What are the operating hours of Escape the Mystery Room?

They are open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM. They are also open on Easter Sunday.