Business Details
About
Escape GameAll In Adventures
Our Escape the Mystery Room location in Salmon Run mall offers our guests the chance to become real-life detectives during an interactive and engaging escape room experience. With 50 minutes on the clock, you must find clues, solve puzzles, and decipher hidden codes to escape the themed room of your choice.
Details
- RestroomAvailable
- Onsite servicesAvailable
- Valet parkingNot available
- Welcomes familiesAvailable
Location
Escape the Mystery Room
21182 Salmon Run Mall Loop W., Watertown, NY
13601, United States
Hours
Reviews
4.9
1,478 reviews
5 stars
1,363
4 stars
77
3 stars13
2 stars8
1 star17
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff, particularly Mikayla, Kayla, and Miranda, for being friendly, helpful, and engaging during the escape room experiences.
Fun Experience
Many reviews highlighted the enjoyable and fun nature of the escape rooms, with customers expressing excitement and satisfaction with their adventures.
Room Quality
The escape rooms were noted for their well-designed themes, creative puzzles, and appropriate difficulty levels, making them suitable for various groups.
Customer Service Issues
There was a notable complaint regarding a specific incident of poor customer service, where a staff member was perceived as disrespectful, impacting the overall experience for that customer.
- AMAbigail Murray3 days ago5.0Miranda was an excellent host and we had an amazing time even though we couldn’t quite solve it!
- ABAmanda Bradbury3 days ago5.0We had a super fun time and will absolutely be back!! Miranda was super helpful and a great hostess!
- MMMikeJan 1, 20265.0Awesome experience. Miranda and Alyssa were great and super friendly. Thanks for a great experience.
- TDT DawgDec 30, 20255.0Miranda helped us have a great experience in the Zombie Apocalypse! We solved it in 34min! Definitely will be coming back to try a different room! Not too bad pricing!
- CBCarsten BentleyDec 29, 20255.0Miranda was wonderful, didn’t succeed but had an amazing time!
Frequently Asked Questions About Escape the Mystery Room
What is Escape the Mystery Room in Watertown, NY?
Escape the Mystery Room in Salmon Run mall offers an interactive escape room experience where guests solve puzzles and find clues to escape within 50 minutes.
What are the operating hours of Escape the Mystery Room?
Open Monday to Friday from 1 PM to 8 PM, Saturday from 11 AM to 8 PM, and Sunday from 11 AM to 6 PM.
What types of escape rooms are available at Escape the Mystery Room?
They offer themed rooms including Zombie Apocalypse, Escape From Alcatraz, Treasure Island, and Black Ops Escape Room.
Do they accept credit cards and other payment methods?
Yes, payment options include American Express, Discover, MasterCard, PayPal, and Visa.
Is Escape the Mystery Room family-friendly and accessible?
Yes, they welcome families and children, and have wheelchair accessible entrances, parking, and restrooms.
Are military members eligible for discounts at Escape the Mystery Room?
Yes, there are discounts available for active military personnel.
Where is Escape the Mystery Room located?
It is located at 21182 Salmon Run Mall Loop W., Suite D, Watertown, NY 13601, inside Salmon Run mall.
What nearby restaurants are available if I want to eat before or after my escape room visit?
Nearby dining options include Sbarro for pizza and Italian food, Auntie Anne's for pretzels, Dairy Queen/Orange Julius for ice cream, and Wayback Burgers for burgers.
Are there other entertainment options near Escape the Mystery Room?
Yes, nearby entertainment includes Entermission Watertown NY for similar escape rooms, Zero Latency VR for virtual reality experiences, and The Gaming Nook for an arcade and internet cafe.
Can I combine a visit to Escape the Mystery Room with shopping in the area?
Absolutely, Salmon Run Mall has many nearby stores like Victoria's Secret for clothing, Foot Locker and Sneaker Ace for shoes, and Bath & Body Works for beauty supplies, making it perfect for a day of fun and shopping.