WonderWorks is an amusement park for the mind with 40,000 square feet of “edu-tainment”. The attraction combines education and entertainment with more than 100 hands on exhibits that challenge the mind and spark the imagination.
This once top-secret laboratory was located in the Bermuda triangle. An experiment gone awry lifted the laboratory carrying it to Destiny USA in Syracuse where it landed upside down. Luckily all of the exhibits remained intact and available for guests to explore.
A significant number of exhibits and attractions were reported as broken or not operational, leading to customer disappointment.
Staffing Issues
Customers noted a lack of staff presence to operate rides and assist visitors, contributing to a negative experience.
Customer Service
While some staff were friendly, there were multiple reports of rude or unhelpful behavior from certain employees.
Value for Money
Many customers felt that the admission price was too high given the number of non-functional attractions.
Family Experience
Despite the issues, some families enjoyed their time, particularly with activities like the ropes course and laser tag.
LD
Lyndon Durgan
Nov 2, 2025
1.0
Huge disappointment. We have been before about 3 years ago (amazing then) and my children wanted to go back for my daughters birthday. This time however was a disaster. Most "rides" were either not operational and the ones that were functional didn't have staff enough to man them on a dead Saturday afternoon. The ones that were manned my daughter (9yrs old) wasn't able to ride them due to not having another rider of similar weight and height to 'balance it out'. We were supose to get a full refund but the the manager gave us just a 10% refund. We weren't even in there for a half an hour.
Tldr: don't go most of it is nonoperational. We will not be going back.
JC
Julia Chaitin
Oct 2, 2025
5.0
Lots to do and a nice combination of science and amusement park. Very well done. It's good for kids and adults
RL
Robin Lamb
Sep 21, 2025
3.0
Much smaller than their other locations. Not all exhibits were open.
MM
Meredith
Sep 17, 2025
5.0
Super fun, I love the bubbles. Almost passed out on the portal bridge though, but whatever, the whole thing was an absolute banger😻
Frequently Asked Questions About WonderWorks Destiny
What is WonderWorks Destiny and what kind of experience does it offer?
WonderWorks Destiny is an amusement park for the mind offering 40,000 square feet of edu-tainment with over 100 hands-on exhibits that combine education and entertainment to challenge your mind and ignite imagination.
Where is WonderWorks Destiny located?
It is located at 9090 Destiny USA Drive, Syracuse, NY 13204, US.
What are the operating hours for WonderWorks Destiny?
WonderWorks Destiny is closed on Mondays and Tuesdays. It is open Wednesday and Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM (10:00 AM start on Saturday), and Sunday from 11:00 AM to 6:00 PM.
How late can I purchase tickets at WonderWorks Destiny?
The last ticket is sold 90 minutes before closing time each day.
What payment methods are accepted at WonderWorks Destiny?
WonderWorks Destiny accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Is WonderWorks Destiny accessible for visitors with disabilities?
Yes, WonderWorks Destiny has wheelchair accessible entrances, parking, and restrooms, along with baggage storage and family-friendly facilities.
Do you offer discounts for military members?
Yes, WonderWorks Destiny offers discounts for active military members.
Are there nearby stores where I can shop before or after visiting WonderWorks Destiny?
Yes, you can visit nearby stores such as BOSS Outlet, Banana Republic, Abercrombie & Fitch, and White House Black Market for clothing and fashion accessories.
What entertainment options are near WonderWorks Destiny that I could enjoy alongside my visit?
Nearby entertainment includes Blast CNY, a stadium arena for events and arts and entertainment, and Little Ray's Nature Center, a zoo and nature reserve.
Are there convenient food or refreshment options close to WonderWorks Destiny?
Yes, nearby options include In Touch Wireless which also offers desserts, Sweet Yummy for frozen yogurt and ice cream, and Burger King for fast food.