Staff Performance
While some staff members were praised for being friendly and helpful, others were reported as rude and unhelpful, particularly in managing attractions.
Attraction Maintenance
A significant number of attractions were reported as broken or not operational, leading to disappointment among visitors.
Value for Money
Many customers felt that the experience did not justify the admission price due to the number of non-functioning exhibits.
Family Experience
Despite the issues, many families enjoyed their time, particularly with activities like the ropes course and laser tag.