Customers overwhelmingly praised Hadestown as an incredible and emotional performance, highlighting its originality, choreography, and music.
Theater Atmosphere
The Walter Kerr Theatre is described as beautiful, cozy, and intimate, enhancing the overall experience of attending a Broadway show.
Staff Service
While many reviews commend the staff for being friendly and accommodating, there are some reports of rude behavior from certain box office attendants.
Seating Comfort
Numerous reviews mention that the seating is cramped and uncomfortable, particularly for taller individuals, which detracted from the overall experience.
Restroom Access
Several customers noted long lines for restrooms, especially during intermission, suggesting a need for better facilities or management.
AN
April Noss
6 days ago
5.0
Beautiful and cozy theater.
ZZ
Zac
Nov 9, 2025
5.0
Very kind staff. 10/10
JL
John Lyden
Oct 23, 2025
5.0
Hadestown is an all timer of a show, and the Walter Kerr is a great theater. Loved the view from the box. Will be back...again and again
MN
Mia Nordstrom
Oct 10, 2025
5.0
Rafael who worked on the 10/10 at 11:30 AM box office absolutely made our trip he was so helpful and got the tickets we were hoping for after we were let down at TKTS- HE’S THE BEST!
MS
Max Sanchez
Sep 25, 2025
5.0
First Broadway show and it was great. Really cool to see Kurt Elling sing (well known jazz singer) and act during Hadestown. The show itself was incredible with its choreography / singing/ set design. The theater itself is gorgeous and has a cozy nature to it. Staff is helpful and the decor is very classy. I echo the statements for women’s bathroom as I was exploring the venue I saw a very long line right before the show so make sure to go before ahead of time!
Frequently Asked Questions About Walter Kerr Theatre
What is the address of Walter Kerr Theatre?
The Walter Kerr Theatre is located at 219 W 48th St, New York, NY 10036, USA.
What are the opening hours of Walter Kerr Theatre?
Walter Kerr Theatre is open Monday from 10:00 to 18:00, Tuesday to Saturday from 10:00 to 20:00, and Sunday from 12:00 to 18:00.
Does Walter Kerr Theatre require proof of vaccination for entry?
No, proof of vaccination is not required to enter Walter Kerr Theatre.
How can I contact Walter Kerr Theatre by phone?
You can reach Walter Kerr Theatre by phone at +1 888-985-9421.
Where can I find more information or buy tickets for shows at Walter Kerr Theatre?
Visit the Walter Kerr Theatre's official website at https://www.walterkerrbroadway.com/ for more information and ticket purchases.
What types of events are typically hosted at Walter Kerr Theatre?
Walter Kerr Theatre hosts performing arts events, theater productions, performance art, and other event venues.
Which nearby theaters can I visit before or after going to Walter Kerr Theatre?
Nearby theaters include Vivian Beaumont Theater, Longacre Theatre, Arthur Miller's The Crucible, Hadestown, Amélie On Broadway, Falsettos on Broadway, and The Book of Mormon on Broadway.
What nearby hotels are available if I want to stay close to Walter Kerr Theatre?
Nearby hotels include Crowne Plaza Times Square Manhattan, The Time New York, The Ritz Plaza, and Big Apple Holiday.
Are there nearby dining options around Walter Kerr Theatre?
Yes, nearby dining includes Masseria Caffe and Bakery, Da Marino NYC, Serafina at The Time New York, Aoki sushi restaurant, LeGrande Lounge, and Crowne Plaza Lobby Bar.
Is parking available near Walter Kerr Theatre?
Yes, City Parking is a nearby parking facility for visitors to Walter Kerr Theatre.