The St. James Theatre is praised for its beautiful architecture and historic charm, but many customers noted issues with cramped seating and limited legroom.
Staff Performance
While some reviews highlighted friendly and helpful staff, there were several complaints about rude or unprofessional behavior from certain employees, particularly in customer service and security.
Show Quality
The performances, particularly 'Sunset Boulevard,' received high praise for their quality and entertainment value, with many customers expressing enthusiasm for the shows.
Accessibility Issues
Several reviews mentioned difficulties related to accessibility, including a lack of elevators and long lines, which affected the overall experience for some patrons.
Cleanliness and Facilities
Feedback on cleanliness was mixed, with some customers noting issues with restrooms and overall maintenance, while others found the venue well-kept.
EM
Ellen M
Nov 25, 2025
4.0
****Queen of Versaille - I gave this show 4 stars because it had everything I think a show should have. Great set, costumes, performers and writing. I lacked a but of emotion I wasn't happy or sad but maybe a bit annoyed about the person Jackie Siegel. It nothing else it would be a good night out.
CG
Charles Golden
Nov 23, 2025
4.0
Large older Broadway theater. Vrybprwtty btcseats are designed for when people were much smaller. Very littlevleg room and difficult to get past people o go to the bathroom before you get seated. The restrooms are in the basement.
RC
Rebecca C
Nov 8, 2025
3.0
I went to the St. James Theatre to see The Queen of Versailles and let me tell you, the drama didnât just happen on stageâit was unfolding in my seat. Literally. The seats are so narrow that I felt like I was auditioning for Cirque du Soleil: The Elbow Chronicles. Iâve had more personal space on the subway during rush hour.
That said, the show itself? Glitzy, campy, and delightfully over the topâjust like its subject. Kristin Chenoweth sparkled brighter than the chandeliers (and there were plenty). The costumes screamed âwealth,â the set screamed âFlorida palace,â and my hips screamed for mercy.
Would I recommend it? Sureâjust maybe skip dessert before you go, and be prepared to get very familiar with your neighbors. đđ
KM
Katelyn Joy Moore
Nov 7, 2025
5.0
First of all, an absolutely STUNNING theater. It is one of my favorites Iâve seen a show at in NYC now. I really thought the lobby was beautiful, the seats were comfy, the proscenium was pretty, and there were a lot of good seats. The orchestra level is definitely a bit less drastic of an incline, so if you are short (like me), I hope you arenât sat behind someone tall! I had to crane my neck a lot.
The front-of-house staff and bartenders were all super friendly and welcoming, and donât treat you weird because itâs a Broadway theater; if you talk to them nicely and casually, they will return the attitude and not make you feel weird. I really love St. James Theater!!
ME
Mickel Evangelista
Nov 7, 2025
5.0
đ The Queen of Versailles â Broadway, NYC
âď¸âď¸âď¸âď¸âď¸
I brought my wife to see The Queen of Versailles on her birthday, not knowing what to expectâexcept that Kristin Chenoweth was in it, and Wicked is basically the soundtrack of our car. Despite the mixed reviews floating around, this show was a blast. Itâs bold, offbeat, and surprisingly relatableâespecially if youâve ever tried to give your kid the world while your wallet says ânot today.â
Kristin is still Kristinâa powerhouse with comedic timing and emotional depth. And the Filipina nanny? Scene-stealer. She brought warmth and humor that grounded the chaos. The cast was fresh, the energy was high, and the storyâbased on Jackie Siegelâs real-life rollercoasterâwas both outrageous and oddly touching.
From the glitz of building a $100 million mansion to the gut-punch of the 2008 recession, this musical dives into the cost of chasing dreams, fame, and family legacy. And it does it with sequins, sass, and a score that sticks.
đ âYouâll leave with stars in your eyes, a tune in your head, and caviar in your dreams.â
That tagline nails it.
So yes, go in with an open mind, and youâll walk out with a smile.
5 stars. Go see it today.
đď¸ Quick Facts:
⢠Venue: St. James Theatre, Broadway
⢠Lead: Kristin Chenoweth as Jackie Siegel
⢠Music: Stephen Schwartz (Wicked, Pippin)
⢠Book: Lindsey Ferrentino
⢠Direction: Michael Arden
Frequently Asked Questions About St. James Theatre
What is the address of St. James Theatre?
St. James Theatre is located at 246 W 44th St, New York, NY 10036, US.
What are the operating hours of St. James Theatre?
The theatre is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is proof of vaccination required to attend St. James Theatre?
No, proof of vaccination is not required to attend performances at St. James Theatre.
How can I contact St. James Theatre?
You can contact St. James Theatre by phone at +1 888-985-9421 or visit their website at https://www.stjamesbroadway.com/.
What types of events does St. James Theatre host?
St. James Theatre hosts performing arts theater events, theater productions, performance art, and other events.
Where can I find parking near St. James Theatre?
Nearby parking options include Icon Advance Parking and Advance Parking LLC for convenient access to St. James Theatre.
Are there nearby restaurants where I can dine before or after a show at St. James Theatre?
Yes, nearby dining options include China River for Chinese cuisine, Sammy's House of BBQ for barbecue, Johnâs of Times Square and Johnâs Pizzeria for pizza, and Angus's Bistro for American dishes.
What nearby theaters can I explore in the area around St. James Theatre?
Nearby theaters include Jujamcyn Theaters, Majestic Theatre, Broadhurst Theatre, Helen Hayes Theatre, and the Hayes Theater, offering a variety of performances and entertainment.
Is there any nearby entertainment venue similar to St. James Theatre?
Yes, entertainment venues nearby include The Addams Family National Tour music venue and Long Story Short concert venue, both of which offer live performances close to St. James Theatre.
How can I use nearby transit or points of interest to find St. James Theatre?
St. James Theatre is centrally located in New Yorkâs theater district near attractions like Times Square Hotel and notable theaters, making it easy to find via local transit and landmarks.