Many customers praised the staff for being friendly, helpful, and accommodating, enhancing their overall experience.
Seating Comfort
Numerous reviews highlighted discomfort due to cramped seating and limited legroom, detracting from the enjoyment of the shows.
Theater Cleanliness
The theater was generally noted as clean, although some reviews mentioned issues with restroom cleanliness and organization.
Show Quality
The performances, particularly 'Sunset Boulevard,' received high praise for their quality, with many customers expressing enjoyment of the shows.
Customer Service Issues
Several reviews reported significant frustrations with ticketing and customer service, including mishandled tickets and unprofessional staff interactions.
RB
Reb B
Dec 21, 2025
5.0
Just went to see Queen of Versailles last night. Loved the show sorry to see it go. First off the box office workers are so nice and helpful had a problem with my tickets and they fixed with no problem. I dont remember his name but thank you very much for your help and accommodating me and my grandmother. Also the other staff at the theater are very friendly and nice. The theater is very clean, has lots of bathrooms and a coat check which many theaters do not have. Also has merchandise and snack tables. Can't wait to come back to the the St. James Theater for another show.
AR
Alla Reyfman
Dec 6, 2025
5.0
Great show
RC
Ramona Carter
Dec 5, 2025
5.0
We attended The Queen of Versailles. Our seats were second row on the balcony. It was a great place to sit. The bathroom lines were never out of control & the gin & tonic was perfect. Lovely historic theatre.
EM
Ellen M
Nov 25, 2025
4.0
****Queen of Versaille - I gave this show 4 stars because it had everything I think a show should have. Great set, costumes, performers and writing. I lacked a but of emotion I wasn't happy or sad but maybe a bit annoyed about the person Jackie Siegel. It nothing else it would be a good night out.
CG
Charles Golden
Nov 23, 2025
4.0
Large older Broadway theater. Vrybprwtty btcseats are designed for when people were much smaller. Very littlevleg room and difficult to get past people o go to the bathroom before you get seated. The restrooms are in the basement.
Frequently Asked Questions About St. James Theatre
What is the address of St. James Theatre?
St. James Theatre is located at 246 W 44th St, New York, NY 10036, US.
What are the operating hours of St. James Theatre?
The theatre is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Is proof of vaccination required to attend St. James Theatre?
No, proof of vaccination is not required to attend performances at St. James Theatre.
How can I contact St. James Theatre?
You can contact St. James Theatre by phone at +1 888-985-9421 or visit their website at https://www.stjamesbroadway.com/.
What types of events does St. James Theatre host?
St. James Theatre hosts performing arts theater events, theater productions, performance art, and other events.
Where can I find parking near St. James Theatre?
Nearby parking options include Icon Advance Parking and Advance Parking LLC for convenient access to St. James Theatre.
Are there nearby restaurants where I can dine before or after a show at St. James Theatre?
Yes, nearby dining options include China River for Chinese cuisine, Sammy's House of BBQ for barbecue, John’s of Times Square and John’s Pizzeria for pizza, and Angus's Bistro for American dishes.
What nearby theaters can I explore in the area around St. James Theatre?
Nearby theaters include Jujamcyn Theaters, Majestic Theatre, Broadhurst Theatre, Helen Hayes Theatre, and the Hayes Theater, offering a variety of performances and entertainment.
Is there any nearby entertainment venue similar to St. James Theatre?
Yes, entertainment venues nearby include The Addams Family National Tour music venue and Long Story Short concert venue, both of which offer live performances close to St. James Theatre.
How can I use nearby transit or points of interest to find St. James Theatre?
St. James Theatre is centrally located in New York’s theater district near attractions like Times Square Hotel and notable theaters, making it easy to find via local transit and landmarks.