Numerous customers reported that the food was cold, tasteless, and poorly prepared, leading to a disappointing dining experience.
Service Issues
Many reviews highlighted rude and inattentive staff, with complaints about long wait times and mistakes in orders.
Atmosphere
While some enjoyed the ambiance and views, others found the noise levels disruptive and the overall vibe lacking.
Value for Money
Customers expressed dissatisfaction with the pricing, feeling that the quality of food and service did not justify the costs.
Mixed Experiences
A few reviews noted positive experiences with drinks and service, particularly during less busy times, indicating potential for improvement.
RT
Rita T
Nov 3, 2025
5.0
Relaxing vibe for early cocktails and appetizers!
CL
Cow land
Oct 30, 2025
4.0
Breakfast was overpriced, probably intentional to gouge the 100$ free hotel spend credit from amex plat holders. Everything else was amazing
NS
Nicholas Stamoulos
Oct 28, 2025
5.0
I'm probably overrating this because we went on a slow night, and only had some apps and drinks, but the waitress and the bartender as well as the food and drinks were very good to exceptional. To start with the service I asked for a drink that was not on the menu ( a Russian mule not anything that exotic) and even though I ordered something else, the waitress and bartender looked it up and brought me one without me even ordering it. It was very good and they did not even charge me. I highly recommend the paper plane drink that was on the menu. My Italian buddy and his wife ordered one each and they were very good. Bourbon and aperol base who would have thought? The ladies ordered some Mediterranean plate with hummus and chips and the waitress noticed we were running low on chips and replenished - love it when the waiting staff is and on the ball! The next exceptional part was the pork belly sliders. Maybe I am partial to pork belly anything. But they the first ones were so succulent We ordered another round. The second ones were not as moist and generous, but still very good. Atmosphere was upscale casual was sitting nicely arranged for small groups towards the windows and larger gathering spaces around rows of comfortable couches. We went during the week in the evening so the vibe was chill, with cool music that was not disruptive to conversation and lighting That was just right relaxed but not too dark. Great evening overall
MM
Mick M
Oct 19, 2025
5.0
Enjoyed my breakfast and the service was amazing. Thoughtful, great energy and checked on us constantly. This has really set the bar for our trip to NYC, thanks Kiyon!
JW
Jonathan Weiss
Aug 13, 2025
5.0
Great music. Live jazz. Beautiful room . Nice view.
Sun deck to eat outside.
Frequently Asked Questions About Penthouse on Park
Does Penthouse on Park accept reservations?
Yes, Penthouse on Park accepts reservations. You can book through their reservation URL on OpenTable.
What are the operating hours of Penthouse on Park?
Penthouse on Park is open from 7:00 AM to 11:00 PM on weekdays and Sunday, and stays open late until 1:00 AM on Thursday, Friday, and Saturday.
What meals are served at Penthouse on Park?
Penthouse on Park serves lunch, dinner, happy hour, and late-night meals.
Where is Penthouse on Park located?
Penthouse on Park is located at 420 Park Ave S, New York, NY 10016, in the Midtown neighborhood.
What types of payment does Penthouse on Park accept?
Penthouse on Park accepts American Express, Discover, MasterCard, and Visa credit cards.
What cuisine categories does Penthouse on Park belong to?
Penthouse on Park is categorized as a cocktail lounge, brunch restaurant, breakfast restaurant, and American restaurant.
Where can I find the menu for Penthouse on Park?
The menu for Penthouse on Park is available online as a PDF at https://www.penthouseonpark.com/_files/ugd/935591_55f7f2ff162342d7a9fb5295ba2e3aab.pdf.
Are there any hotels near Penthouse on Park?
Yes, nearby hotels include Gansevoort Park Hotel New York, Gansevoort Hotel - Uptown, Royalton Park Avenue, Jessica Zoe Spitzer Gansevoort Hotel Group, and The Ivy Room.
What nearby places offer nightlife options close to Penthouse on Park?
Nearby nightlife spots include The Plunge 2 lounge, Simona Rooftop bar and restaurant, Rooftop at Gansevoort Hotel Park Ave, and Royalton Rooftop Lounge bar.
What kinds of nearby recreational places can visitors to Penthouse on Park explore?
Visitors can enjoy cycling classes at CYCLEBAR and Cyclebar Nomad gyms, or visit the Exhale New York - Gramercy day spa and barre classes venue nearby.