The Book of Mormon received high praise for its humor and production quality, with many customers recommending it.
Seating Comfort
Numerous reviews highlighted the cramped seating and limited legroom, making the experience uncomfortable for taller patrons.
Staff Efficiency
Staff were generally described as friendly and efficient, effectively managing lines and assisting patrons.
Venue Issues
The theater faced criticism for inadequate restroom facilities and temperature control, with long lines and uncomfortable conditions reported.
TJ
TJ Jones
3 days ago
1.0
venue desperately needs an upgrade the seats are so uncomfortable. you kind of forget when the show is good but the experience is too expensive for seat quality
YB
Yassir Benkhedda
Dec 29, 2025
1.0
Saw book of mormon and it has quite a racist view of different cultures, with quite simple humour and lack of depth, and the theater itself is very tight in terms of seat space, im not even that big and was feeling claustrophobc
BR
B Rat
Dec 28, 2025
5.0
Wonderfully intimate and beautiful theatre. We saw Book of Mormon and the entire experience was top notch.
SS
Shai
Dec 24, 2025
1.0
I walked in to buy tickets to book of mormon and asked if there were any deals, like any normal person does. The box office attendant instead said we couldn’t afford anything he had and laughed. So we took our money elsewhere. We will not be returning.
AC
Arisa Chuklin
Dec 24, 2025
5.0
Book of Mormon is a must watch! Also the theater is very beautiful. Note that there is no coat check so dress accordingly if I don’t want to be smothered by your winter attire
Frequently Asked Questions About Eugene O’Neill Theatre
What are the operating hours of Eugene O’Neill Theatre?
The theatre is open Monday from 10:00 AM to 6:00 PM, Tuesday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Is proof of COVID-19 vaccination required to enter Eugene O’Neill Theatre?
No, proof of vaccination is not required to enter the theatre.
Does Eugene O’Neill Theatre have wheelchair accessible entrances?
Yes, the theatre has wheelchair accessible entrances, though it does not have wheelchair accessible parking.
Can I pay for tickets or services at Eugene O’Neill Theatre using credit or debit cards?
Yes, the theatre accepts payments via credit cards, debit cards, and mobile NFC payments; cash is not required.
Does Eugene O’Neill Theatre have restrooms and is it suitable for children?
Yes, the theatre has restrooms and welcomes children.
Is there parking available at Eugene O’Neill Theatre?
The theatre does not offer wheelchair accessible parking or valet parking, so parking options may be limited.
What nearby hotels are available for visitors to Eugene O’Neill Theatre?
Nearby hotels include The Time New York, The Pearl New York, Mayfair Hotel (an Ascend Collection Hotel), and Big Apple Holiday, providing convenient accommodation options.
Are there good dining options near Eugene O’Neill Theatre?
Yes, nearby dining options include Serafina at The Time New York, Da Marino NYC, Pastrami Queen, Friedman’s Kitchen And Bar, and Cielo at the Mayfair for a variety of cuisines including Italian and kosher food.
What nearby attractions can I visit before or after my show at Eugene O’Neill Theatre?
Besides the theatre itself, nearby attractions include The Book of Mormon on Broadway, Vivian Beaumont Theater, Arthur Miller's The Crucible, and concerts at St. Malachy’s.
How can nearby transit or parking services help me access Eugene O’Neill Theatre?
Nearby parking services such as Parking, Ritz Valet Service, and Garage Management Company can assist with parking needs, helping visitors conveniently access the theatre located at 230 W 49th St, New York.