The Book of Mormon received overwhelmingly positive reviews, with many customers praising its humor and production quality.
Theater Condition
The theater is described as beautiful and charming, but many reviews highlight cramped seating and limited legroom as significant drawbacks.
Staff Performance
Staff members are generally noted for being friendly and efficient, although some reviews mention instances of rudeness or overzealous behavior.
Restroom Issues
Customers frequently complained about the inadequate number of restrooms, leading to long lines during intermissions.
Pricing Concerns
Many patrons found the prices for drinks and snacks to be excessively high, contributing to a less favorable overall experience.
EA
Eric Adams
Nov 15, 2025
5.0
Wonderful. Comfortable and easily accessible. Drinks are NOT cheap, but that’s not unexpected. The show was AMAZING. Highly recommend this theatre and of course the Book of Mormon :)
UU
Utsav Sinha (uutsav)
Nov 14, 2025
5.0
Book of Mormon, it was hilarious. I was able to purchase a specific Orchestra seat ticket for Thursday night at the box office at 6:40pm when the show starts at 7pm. $99 instead of $110 online which included service fees. The cost does come down last minute compared to reservations well in advance.
CW
Carrie Wolford
Nov 11, 2025
5.0
We saw the Book of Mormon at the Eugene O’Neill theater. It seats about 1100 people and there didn’t seem to be a bad seat in the house. The line moved quickly, the security check was smooth.
KD
Karen DiPietro
Nov 9, 2025
1.0
We saw Book of Mormon here for the matinee show yesterday. Theater looked beautiful when we stepped inside from the fabulous 65 degree sunny day but it was absolutely freezing inside. The A/C was positively cranking, unnecessarily so. People were pulling on heavy jackets, hats, and even gloves. One guy apologised about his hat to the people in the row behind him but said he had to wear it because he was so cold! It totally detracted from the show and I cannot recommend due to this. Had we not brought jackets (and we nearly didn’t as it was lovely outside), we would have been positively miserable. As others have commented, the seats are also small and I wish that they were staggered and not one directly behind the other. I’m short and of course had 4 tall guys sitting in the row in front of me so kept have to look to the left and right of their heads to see the action on the stage. Very disappointing all round.
BH
Bilal Hyder
Nov 9, 2025
5.0
I missed this show when it was in Dublin so added as a must in my travel to NYC. Show and venue both exceeded expectations. I was at the top yet it was a clear view. The place was packed yet staff (security, bar, floor) were very friendly & professional from start to finish. Seamless experience, great venue, reasonable bar prices for snacks and beverages and not to mention the show was lol from start to finish.
Frequently Asked Questions About Eugene O’Neill Theatre
What are the operating hours of Eugene O’Neill Theatre?
The theatre is open Monday from 10:00 AM to 6:00 PM, Tuesday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Is proof of COVID-19 vaccination required to enter Eugene O’Neill Theatre?
No, proof of vaccination is not required to enter the theatre.
Does Eugene O’Neill Theatre have wheelchair accessible entrances?
Yes, the theatre has wheelchair accessible entrances, though it does not have wheelchair accessible parking.
Can I pay for tickets or services at Eugene O’Neill Theatre using credit or debit cards?
Yes, the theatre accepts payments via credit cards, debit cards, and mobile NFC payments; cash is not required.
Does Eugene O’Neill Theatre have restrooms and is it suitable for children?
Yes, the theatre has restrooms and welcomes children.
Is there parking available at Eugene O’Neill Theatre?
The theatre does not offer wheelchair accessible parking or valet parking, so parking options may be limited.
What nearby hotels are available for visitors to Eugene O’Neill Theatre?
Nearby hotels include The Time New York, The Pearl New York, Mayfair Hotel (an Ascend Collection Hotel), and Big Apple Holiday, providing convenient accommodation options.
Are there good dining options near Eugene O’Neill Theatre?
Yes, nearby dining options include Serafina at The Time New York, Da Marino NYC, Pastrami Queen, Friedman’s Kitchen And Bar, and Cielo at the Mayfair for a variety of cuisines including Italian and kosher food.
What nearby attractions can I visit before or after my show at Eugene O’Neill Theatre?
Besides the theatre itself, nearby attractions include The Book of Mormon on Broadway, Vivian Beaumont Theater, Arthur Miller's The Crucible, and concerts at St. Malachy’s.
How can nearby transit or parking services help me access Eugene O’Neill Theatre?
Nearby parking services such as Parking, Ritz Valet Service, and Garage Management Company can assist with parking needs, helping visitors conveniently access the theatre located at 230 W 49th St, New York.