Eugene O’Neill Theatre

4.6
5322 reviews

About

Performing Arts TheaterEvent VenueTheater Production

Details

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  • Cash onlyNot available

Location

Eugene O’Neill Theatre
230 W 49th St, New York, NY
10019, United States

Hours

Reviews

4.6
5,322 reviews
5 stars
3,787
4 stars
1,064
3 stars
313
2 stars
83
1 star
75

What are people saying?

AI-generated from recent customer reviews

Show Quality

The Book of Mormon received overwhelmingly positive reviews, with many customers praising its humor and production quality.

Theater Condition

The theater is described as beautiful and charming, but many reviews highlight cramped seating and limited legroom as significant drawbacks.

Staff Performance

Staff members are generally noted for being friendly and efficient, although some reviews mention instances of rudeness or overzealous behavior.

Restroom Issues

Customers frequently complained about the inadequate number of restrooms, leading to long lines during intermissions.

Pricing Concerns

Many patrons found the prices for drinks and snacks to be excessively high, contributing to a less favorable overall experience.
  • EA
    Eric Adams
    Nov 15, 2025
    5.0
    Wonderful. Comfortable and easily accessible. Drinks are NOT cheap, but that’s not unexpected. The show was AMAZING. Highly recommend this theatre and of course the Book of Mormon :)
  • UU
    Utsav Sinha (uutsav)
    Nov 14, 2025
    5.0
    Book of Mormon, it was hilarious. I was able to purchase a specific Orchestra seat ticket for Thursday night at the box office at 6:40pm when the show starts at 7pm. $99 instead of $110 online which included service fees. The cost does come down last minute compared to reservations well in advance.
  • CW
    Carrie Wolford
    Nov 11, 2025
    5.0
    We saw the Book of Mormon at the Eugene O’Neill theater. It seats about 1100 people and there didn’t seem to be a bad seat in the house. The line moved quickly, the security check was smooth.
  • KD
    Karen DiPietro
    Nov 9, 2025
    1.0
    We saw Book of Mormon here for the matinee show yesterday. Theater looked beautiful when we stepped inside from the fabulous 65 degree sunny day but it was absolutely freezing inside. The A/C was positively cranking, unnecessarily so. People were pulling on heavy jackets, hats, and even gloves. One guy apologised about his hat to the people in the row behind him but said he had to wear it because he was so cold! It totally detracted from the show and I cannot recommend due to this. Had we not brought jackets (and we nearly didn’t as it was lovely outside), we would have been positively miserable. As others have commented, the seats are also small and I wish that they were staggered and not one directly behind the other. I’m short and of course had 4 tall guys sitting in the row in front of me so kept have to look to the left and right of their heads to see the action on the stage. Very disappointing all round.
  • BH
    Bilal Hyder
    Nov 9, 2025
    5.0
    I missed this show when it was in Dublin so added as a must in my travel to NYC. Show and venue both exceeded expectations. I was at the top yet it was a clear view. The place was packed yet staff (security, bar, floor) were very friendly & professional from start to finish. Seamless experience, great venue, reasonable bar prices for snacks and beverages and not to mention the show was lol from start to finish.

Frequently Asked Questions About Eugene O’Neill Theatre

What are the operating hours of Eugene O’Neill Theatre?

The theatre is open Monday from 10:00 AM to 6:00 PM, Tuesday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.

Is proof of COVID-19 vaccination required to enter Eugene O’Neill Theatre?

No, proof of vaccination is not required to enter the theatre.