Located just off the Four Corners of Medina, NY, the Shirt Factory has been operating as a successful cafe since opening in 2006. In 2018, four Medina natives purchased the business with plans of highlighting the area’s rich history while helping to excite people about the future.
Today, the Shirt Factory is an award winning coffee shop and cocktail bar. With a full coffee, espresso, and special drink program during the day and craft cocktails at night, there is something for any time of day.
On a side note, the cocktails largely pay tribute to Medina's past, so you're bound to get a little history along the way.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.