Business Details
About
Movie TheaterDinner TheaterEvent Ticket SellerConference CenterNational Amusements
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Details
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
4,383 reviews
5 stars
2,629
4 stars
1,101
3 stars
330
2 stars
96
1 star
227
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple customers reported issues with cleanliness, including dirty seats, unkempt bathrooms, and sticky surfaces.
Seating Comfort
Many patrons praised the comfortable recliner seats, although some noted that several were broken or malfunctioning.
Customer Service
While some reviews highlighted friendly and helpful staff, others mentioned rude or unprofessional behavior from certain employees.
Food Quality
Customers expressed dissatisfaction with the quality and pricing of food, particularly the popcorn, which was often described as stale.
Technical Issues
Several reviews mentioned technical problems during screenings, including audio issues and malfunctioning 4D effects.
- AKAmanda Katherine3 days ago1.0I’m not understanding how I’m paying almost $100 if not more to enjoy this theatre with my kids… and the place is disgusting every movie trip we’ve had each trip the bathrooms are never clean always over flowing with trash, as well as all of the trash can around the place.. it’s concerning how unsanitary this place really is? They need to hire some custodial staff to clean the place on the hour.. there’s no reason they shouldn’t have that to begin with, most movies run on the hour, and you have to keep up with the trash that comes with it.. this is one of the only good things left for kids on the island.. please hire someone to take care of it.
- CFcompletion failsJan 1, 20261.0Wish I could give this dump zero stars!! This place is disgusting!! We walked into theater #7 to sit and both garbage receptacles were overflowing. The floors were covered in popcorn and were not cleaned. I went to complain and the manager, Kyle, acted like nothing was wrong. I showed him pictures of the garbage and the floors. He said he would not compensate us. We will never come here again!!
- MLMaryanna LugoJan 1, 20261.0Ate last night at the restaurant at the movie theaters and to my surprise, I found a bug in the middle of my chicken quesadilla. Absolutely disgusting. Just avoid the food altogether at the movie theaters
- LLLisa Ann LazaroJan 1, 20265.0Although it was freezing cold in the theater, that we specifically asked if they could turn up the heat, but it never happened when we complained. They were very sympathetic, and they compensated us for our tickets. So we’re good.
- ASAllison SapioDec 16, 20255.0i am giving the manager richard ward 5 golden stars!!! he is the best because i came in a few days after i lost my my drivers license and debit card (possibly at the movies). i mentioned i lost my cards to the beautiful bartender yolanda. she asked richard to look for them in the lost and found. he came back to the bar with them both!!! i am so appreciative of richard and yolanda. i hope you both get home safely tonight and have an amazing holiday as well! thank you both so much!!! <333
Frequently Asked Questions About Island 16 Cinema de Lux
Where is Island 16 Cinema de Lux located?
Island 16 Cinema de Lux is located at 185 Morris Ave, Holtsville, NY 11742, USA.
What are the opening hours of Island 16 Cinema de Lux?
Island 16 Cinema de Lux is open Monday to Friday from 12:00 PM to 10:00 PM, and on Saturdays and Sundays from 12:00 PM to 11:00 PM.
What payment options are accepted at Island 16 Cinema de Lux?
The cinema accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Does Island 16 Cinema de Lux offer wheelchair accessible facilities?
Yes, Island 16 Cinema de Lux has wheelchair accessible entrances, parking, seating, and restrooms.
Can families with children visit Island 16 Cinema de Lux comfortably?
Yes, the cinema welcomes families and children, and provides suitable seating and facilities for all.
What types of movie experiences does Island 16 Cinema de Lux offer?
The cinema features Showcase Xplus, IMAX, HFR 3D, SONY 4K, REALD 3D, MoPIX, and Sony Entertainment Access Glasses for an enhanced viewing experience.
How can I purchase tickets or check showtimes for Island 16 Cinema de Lux?
You can check showtimes and order tickets online via their website at https://www.showcasecinemas.com/theatre-info/x06du-island-16-cinema-de-lux/.
Are there any nearby restaurants where I can eat before or after watching a movie at Island 16 Cinema de Lux?
Yes, nearby dining options include Chatters Bar and Grill, On The Border Mexican Grill & Cantina, Chili's Grill & Bar, The Monster All You Can Eat Seafood, La Capannina, It's Just Wings, Wendy's, Charlie Brown's Steakhouse, and Man Vs Fries.
What entertainment options are near Island 16 Cinema de Lux besides the cinema itself?
Nearby entertainment includes the Game Room arcade and bar, offering additional leisure activities before or after your movie visit.
Is there accommodation close to Island 16 Cinema de Lux for visitors?
Yes, the Residence Inn by Marriott Long Island Holtsville is nearby, providing convenient lodging for visitors to the cinema.