Prestige Portraits

3.0
163 reviews

About

Portrait StudioPhotographerPhoto LabPicture Frame ShopPrestige Portraits
Your senior year is significant. With over 80 years' experience, Prestige Portraits by Lifetouch has a rich history of quality photography and a deep commitment to providing you with exceptional senior portraits. The importance of capturing your true personality to commemorate this milestone event in your life is our top priority. Our professional, award-winning photographers use state-of-the-art lighting and equipment to capture you looking your best. With Prestige senior portraits, you get a wide selection of portrait and product offerings to meet all of your senior picture needs. We also proudly serve the South Farmingdale, East Farmingdale, Bethpage and Plainedge communities.

Location

Prestige Portraits
515 Smith Street, Farmingdale, NY
11735, United States

Hours

Reviews

3.0
163 reviews
5 stars
62
4 stars
16
3 stars
10
2 stars
9
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service experiences, including long wait times, unresponsive communication, and rude staff.

Pricing

Numerous reviews highlighted the high prices for photos and packages, with many feeling that the costs were unjustified for the quality received.

Photography Quality

Feedback on photo quality was mixed; while some customers praised the final images, many others expressed dissatisfaction with the photography skills and editing.

Professionalism

There were contrasting opinions on staff professionalism, with some customers noting courteous and helpful staff, while others described rude and unprofessional behavior.
  • SC
    Stacy C
    Dec 25, 2025
    1.0
    First of all the photos are so expensive just for my skin to look discolored, my face to be weirdly edited, and for the money I paid I would assume that if your going to edit my photos atleast make them look good. I also had some college intern take my photos who honestly had no clue how to get my angles and forced me to smile like no I know my good angles. At this point just take your own photos
  • IK
    Ifeanyi Kalu
    Dec 23, 2025
    5.0
    Professional
  • AT
    Aline Teixeira
    Dec 11, 2025
    1.0
    I recently booked a session at my university to take some graduation pictures for my masters program. I took time off work to make it to the appointment in time, and had a very unfortunate experience with a tactless Prestige Portraits associate named Daniel. I kindly asked him if I could pick a song to listen to during my session because I had been at work all day and wanted to relax and get in the mood. He agreed to it but not without rolling his eyes at me and dryly replying: "yeah me too". The pictures were rushed and he kept telling me to smile even though I said I did not want full teeth in my pictures. He did not take my feedback into account in any moment and I wasted my PTO for a bunch of horrible pictures I want nothing to do with. What was supposed to be a moment for me to celebrate all my hard work became another reminder that some people are not empathetic enough, or have any interpersonal skills to work with people. If you hate your job, do something else, dude.
  • KK
    Kelly Kamp
    Oct 14, 2025
    1.0
    Terrible service. Took forever for us to retrieve the pictures. Called multiple times and you speak to people overseas. Finally got them and wanted retakes. 1st guy told me a date in October but that never happened. I called back today and she said January, but it’s not set. Tell your school to use another company. Terrible customer service. And good luck if you want to speak to a supervisor.
  • VL
    Victor Lozano
    Aug 1, 2025
    5.0
    Staff very courteous, helpful, A1 Professionals, I fully recommend Prestige Portraits for school graduates an more

Frequently Asked Questions About Prestige Portraits

What services does Prestige Portraits offer for senior portraits?

Prestige Portraits provides high-quality senior portraits using award-winning photographers and state-of-the-art equipment, offering a wide selection of portrait and product offerings to meet all senior picture needs.

Where is Prestige Portraits located?

Prestige Portraits is located at 515 Smith Street, Farmingdale, NY 11735, United States.