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Apex Entertainment Albany

About

Amusement ParkBarBowling AlleyEscape GameEvent PlannerEvent VenueLaser Tag CenterRestaurantVideo Arcade
Apex Entertainment Albany is 57,000 sq. ft. of pure fun! Located in the lower level of CrossGates Mall, we offer fun for all ages with our 22 lanes of bowling (4 Candlepin), thrilling hyper-realistic VR experiences like Hologate and VR Rabbids, which sits in our 65+ game arcade. Challenge your friends or coworkers to a game of laser tag in our 4,000 sq. ft. arena or breakout of our two Escape Room venues. Have a meal or snack from our American cuisine bar and grill and you'll have a blast worth coming back to and telling your friend's about! Escape the office and shake things up in our 2,500 sq. ft. state of the art meeting space.

Location

Apex Entertainment Albany
1 Crossgates Mall Rd, Albany, NY
12203, United States

Hours

Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday12:00 PM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday11:00 AM - 8:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.