Mark Lawrence Photographers

Reviews

• BB

  Bruh B

  May 15, 2025
  1.0
  Very poor experience with this photography company. They failed to send me the proof of my son’s school photo, so I had to take the initiative to follow up. I first tried using the chat box on their website, but never received a reply. When I finally spoke to someone, I was told that expecting a response through the chat was “pointless” because no one monitors it. The first person I spoke to on the phone couldn’t find my son’s photo because she spelled his name incorrectly. She sent me an email about it, but it came from a no-reply address, so I couldn’t even respond with the correct information. I had to call again the next day and explain everything all over again to someone else, who was just as dismissive and rude. Throughout the process, both people I spoke with seemed annoyed by any questions I asked, and I couldn’t help but feel that my accent only made them more impatient. At one point, they even suggested I just look at my son’s school ID photo instead—as if that were an acceptable substitute. I was promised the proof would be sent the next day, but that deadline has come and gone, and I still haven’t received anything. Unprofessional, unhelpful, and honestly quite disrespectful. I would not recommend this company to anyone.
• SH

  Sandy Hulse

  Aug 3, 2024
  5.0
  Our photographer Lisa was fantastic with our family of 8. She was very patient and fun.

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