This profile is uncertified and using publicly sourced data
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Business Details
About
Escape GameAmusement ParkRecreation CenterTourist Attractions
Exit Strategy is Charlotte's #1 escape room! The most immersive escape rooms in Charlotte. Our first rooms opened in 2014 as the first escape rooms in the southeast. The success of Exit Strategy South led to the creation of Exit Strategy North, offering 5 new and unique games in the University area. Now offering 12 unique, immersive experiences that are perfect for any celebration or just a fun excursion with family, friends, or coworkers. We are a family owned, North Carolina business. Our local team will bring you the best entertainment for your family, friends or team building event!
Location
Hours
MondayClosed
TuesdayClosed
WednesdayClosed
Thursday5:00 PM - 10:45 PM
Friday3:30 AM - 11:00 PM
Saturday11:00 AM - 11:00 PM
Sunday12:30 PM - 8:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.