The history of Eddie's Guitars dates back to 1971, when shop owner Ed Putney went into business. His passion for music dates back to the 1950s when he began taking classical piano lessons. In the home parlor where he took his lessons, Ed's passion for guitar was born. Sitting across from the Steinway Grand Piano where he sat were two Gibson guitars that he lusted to learn how to play. Unfortunately, it was not in the cards for him to learn, as his parents forbid him to play guitar. They were worried he “would turn out like Elvis Presley!” Throughout being in business in the '70s and '80s, Ed realized his passion for guitars could be translated into another area — sales. It was during that time that he committed to selling the best guitars.
Many customers praised the knowledgeable and friendly staff, highlighting their helpfulness and responsiveness throughout the purchasing process.
Product Quality
Customers consistently noted the high quality of the guitars available, with many expressing satisfaction with their purchases and the condition of the instruments upon arrival.
Appointment Policy
Several reviews mentioned the appointment-only policy, which some found unusual but ultimately appreciated for the personalized experience it provided.
Shipping and Packaging
Customers frequently commented on the fast shipping and careful packaging of their guitars, ensuring they arrived in perfect condition.
Return Policy Concerns
Some customers expressed dissatisfaction with the return policy, particularly regarding used guitars, feeling it was restrictive compared to other retailers.
JL
Jesse Links
Dec 23, 2025
5.0
Great atmosphere and great experience! Thanks Donny! #lifetimecustomer
LA
Lonnie Ayala
Dec 22, 2025
5.0
It was immaculate, my friend is procuring a professional Gibson guitar that hasn't been molested by a million people like at other guitar shops. Sophistication and excellence are the brand at Eddie's... Quit playing around, and start playing your sound found at Eddie's.
DW
Dan Weiman
Nov 28, 2025
5.0
Unbelievable service and knowledge.
Great staff
RP
Rick P
Nov 27, 2025
5.0
I had an outstanding experience with Eddie’s Guitars! Matt was incredibly patient as I went back and forth trying to decide which guitar was the right fit for me. He never rushed the process and made sure I had all the information I needed. On top of that, I received a fantastic deal and the shipping was unbelievably fast. Absolutely top-notch service from start to finish. Highly recommended!
AR
Andy R
Oct 18, 2025
3.0
Purchased a “used” guitar online from this business. It was not exactly the sound I wanted, tried to return within the 48 hour return window. They informed me no returns are allowed on “used” guitars. First I have seen this policy, just because I was purchasing a “used” guitar from them. If you do purchase from them, just be aware. It is in their policy if you read the details. I just saw that 48 hour returns were allowed, didn’t see the exclusions (of which used guitars is one) until I went back and reviewed when they denied the return. I would have never purchased had I known this policy, that’s on me for not getting into the exclusions. But I would never buy an online guitar from a place that won’t let you return after you have a chance to play it. That’s a really bad business practice, in my opinion. And shows that they are not really interested in making sure you find the right guitar. Obviously, I will not be buying anything from them in the future.
What types of services does Eddie's Guitars offer for order pickup and delivery?
Eddie's Guitars offers in-store pickup, curbside pickup, and delivery services.
Where is Eddie's Guitars located?
Eddie's Guitars is located at 7362 Manchester Rd, Maplewood, MO 63143, US.
What are the operating hours of Eddie's Guitars?
Eddie's Guitars is open Monday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and closed on Sundays.
Does Eddie's Guitars require appointments for shopping?
Yes, Eddie's Guitars requires appointments for in-store visits. You can request an appointment through their website.
What types of products are available at Eddie's Guitars?
Eddie's Guitars sells electric guitars, acoustic guitars, bass guitars, amplifiers, guitar pedals, straps, and cases.
Is there wheelchair accessibility at Eddie's Guitars?
Yes, Eddie's Guitars has a wheelchair-accessible entrance.
Can I order guitars and accessories online from Eddie's Guitars?
Yes, you can order from Eddie's Guitars's online shop at https://eddiesguitars.com/shop/.
What nearby places can I visit before or after shopping at Eddie's Guitars?
Nearby you can visit Sole Survivor Leather for fashion accessories, Blk Mkt Eats for Japanese cuisine and sushi, and The Post Sports Bar & Grill - Maplewood for sports bar atmosphere and barbecue.
Are there any nearby coffee shops close to Eddie's Guitars?
Yes, La Cosecha Coffee Roasters and Great Harvest Bread Co are nearby coffee shops where you can relax before or after your visit to Eddie's Guitars.
What wellness and beauty places are near Eddie's Guitars?
Nearby options include Beth Merrell LMT for massage therapy, Morgan The Esthetician for skin care, and Rebel Rebel Hair Co. for hair salon services.