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Feedback on staff interactions is mixed, with some customers praising friendly service while others report rudeness and poor handling of situations.
Cleanliness
The theater's cleanliness is frequently mentioned, with several reviews noting dirty facilities and sticky floors.
Seating Comfort
Seating comfort is a common point of contention, with some customers enjoying the comfort while others find the seats outdated and uncomfortable.
Pricing
Many customers express dissatisfaction with high concession prices and ticket costs, suggesting that value for money is a concern.
Technical Issues
Several reviews mention technical problems, such as low sound quality and issues with movie screenings, impacting the overall experience.
MM
marceline
2 days ago
1.0
I checked earlier this week on their website to see if Marty Supreme would be playing in theatre today and the website advertised that it was going to be playing today, but when I went to check to see the time today, it’s no longer showing that it’s a movie that will be playing today. I’m very disappointed. I don’t usually WANT to go the movie theaters to watch a movie, but for this movie I did, and to find out I won’t be able to at all is infuriating to say the least. Never been more disappointed in a movie theater.
FG
Fran Glass
Jan 5, 2026
5.0
Clean, friendly counter service, quick service, etc.
DB
Danyele Blount
Jan 3, 2026
5.0
Sweet staff normal prices
HB
Heather Boldra
Dec 11, 2025
2.0
I felt like the staff, excluding Daniel, were incredibly rude. The theater was clean and machines in working order. Inflammatory statements are not productive, but neither is operating a business in such an unpleasant manner. Two employees, tried to make the experience less than fun, but we don't mind being treated by criminals. What I do mind is teen chastising my child. In the future adults should be addressed by other semi adults.
ES
Eric S
Dec 3, 2025
5.0
Very clean theater with wonderfully friendly staff. Drove an hour and a half to see BFDIA and enjoyed a warm and comfortable theater experience.