The Kansas City Zoo & Aquarium is a 202-acre zoo founded in 1909 and is located in Swope Park at 6800 Zoo Drive, Kansas City, Missouri, in the United States. The zoo has a Friends of the Zoo program to help promote the work of the zoo which sees over one million visitors a year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.