Marcus West End Cinema

Reviews

• DJ

  Darby Johnson

  1 day ago
  1.0
  I absolutely hate this movie theater. I’ve gone here 5 times because it’s closest to me, and I now drive 20 minutes away for literally any other theater than this one. It’s disgusting throughout the whole place, especially the bathrooms. The popcorn options are wayyyyy too overpriced and always cold. They’re always down a drink machine, and the soda is always flat.
• BJ

  Benjamin James

  4 days ago
  1.0
  This theater used to be nice. The original owners closed it due to lack of maintenance and poor customer service from top to bottom. Unfortunately, nothing has changed. Terrible management and service. Go to Emagine nearby. Much better experience. And the seats are all brand new.
• KB

  kourtney brainard

  Mar 5, 2026
  2.0
  I’m only giving two stars because at least the theatre was extremely clean. You could really smell the cleaner which was kind of nice. But the seats were extremely uncomfortable and I thought about leaving twice while watching our movie. The seats were itchy and made me itch the rest of the night, and I could not get comfortable. The parking for the movie theater is in a parking ramp, so be prepared for that. Also wanted to add that the seats we had were terribly stained and I noticed when leaving that there were several seats like that. I also was very unsatisfied with the sound quality of the movie and we were there to see a concert film!
• KK

  Kitty

  Mar 2, 2026
  2.0
  Movie seats aren't comfortable and very dated. Theaters are dirty looking even if clean due to lack of updates. Very dated location. But nice and quiet which was a plus
• AR

  ardita rebronja

  Feb 10, 2026
  1.0
  This place is not clean. The seats are filthy - definitely not worth it. Also- at first was told I couldn’t enter because I didn’t have an ID with me (I’m 30, only have photo copy in my car because I am waiting on my expired ID to come in the mail). All 3 individuals I was with were above 24 years old, by the third individuals ID she said “oh since you’re 25 she can enter in with you” is this a new rule? Seriously. I’m 30 and have never been ID for a movie before. I get rules for specific areas but legal age for guardianship is 21 which everyone in my group was over. Made a big deal for nothing. Will not return.

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