Marcus West End Cinema

3.2
210 reviews

About

Movie Theater

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Marcus West End Cinema
1625 West End Boulevard, St. Louis Park, MN
55416, United States

Hours

Reviews

3.2
210 reviews
5 stars
69
4 stars
42
3 stars
18
2 stars
26
1 star
55

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and seating areas, with reports of dirty conditions and lack of maintenance.

Staff Performance

While some customers praised the friendliness and helpfulness of the staff, many noted that the theater was understaffed, leading to long wait times and poor service.

Seating and Amenities

Customers expressed disappointment over the lack of reclining seats and outdated seating, with many stating that the theater has not kept up with modern standards.

Food and Concessions

Feedback indicated dissatisfaction with the quality and variety of food options, as well as issues with pricing and availability of items.

Overall Experience

The overall sentiment was negative, with many customers feeling that the theater has declined significantly since the change in ownership, leading to a lack of reasons to return.
  • PT
    Paul Thelen
    Jan 1, 2026
    5.0
    Great staff, excellent rewards program, stunning screens. Only nitpick would be it would be awesome if they had reclining seats. Love this theater!
  • RL
    Ryan Larson
    Dec 27, 2025
    1.0
    The people who run this theatre are insane. They took over from Showplace Icon which is a higher end experience. They then made everything worse. Reclining chairs? Ripped out. Restaurant upstairs? Closed. Craft food and drinks? Removed. Switched from Coke to Pepsi. I heard a guy yell out “what theatre doesn’t have Coke??”. They put popcorn in cheap paper bags and make you put artificial butter on top on your own so it’s only on a few handfuls. Same with the drink cups. Cheap paper cups. I got their pizza and had one bite and threw it away. I used to come here for lunch and then a movie afterwards in higher end seats upstairs. There is now no reason to visit this theatre. In the age where theaters need to adapt to draw people who just want to stay home and stream movies, this theatre is a dinosaur who thinks they can go cheap to try and make more money. I went to a movie on the weekend and the theatre had a couple other people in it. I thought the booking site was glitched. I’m going to ask AI to set an alert for when this location closes so that I can host a party to celebrate punishing a corporation who is this out of touch. They played a video of the ceo playing the piano and singing before the movie. I haven’t hated a man more than when watching him think he was doing a good job. I award you no stars and may god have mercy on your soul.
  • SS
    Sheila A. Scott
    Dec 22, 2025
    5.0
    Clean, friendly and helpful staff.
  • GE
    Gabrielly Ewings
    Dec 21, 2025
    2.0
    Very old and the chairs are stained and dirty with a musky smell, very disgusting! Never going back.
  • JH
    Jennifer Holmberg
    Dec 14, 2025
    2.0
    Seats were dirty and foul smell in theater. The man that took our tickets was very friendly. The young man working concessions offered us a large cup to get water then proceeded to try to charge us $7 something without telling us ahead of time. Staff were friendly but theater needs cleaning and updates if they are going to charge the same amount as the nice theaters.

Frequently Asked Questions About Marcus West End Cinema

What are the operating hours of Marcus West End Cinema?

Marcus West End Cinema is open every day from 10:00 AM to 10:00 PM.

Where is Marcus West End Cinema located?

It is located at 1625 West End Boulevard, St. Louis Park, MN 55416, USA.