Marcus Rosemount Cinema

4.5
2355 reviews

About

Movie Theater
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Marcus Rosemount Cinema
15280 Carrousel Way, Rosemount, MN
55068, United States

Hours

Reviews

4.5
2,355 reviews
5 stars
1,615
4 stars
535
3 stars
109
2 stars
31
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, particularly with specific staff members who were described as rude and unprofessional.

Cleanliness

While some customers noted the theater was clean, others reported issues with dirty restrooms and unclean concession areas.

Comfort and Amenities

Many customers praised the comfortable seating and overall atmosphere of the theater, enjoying the reclining seats and spacious environment.

Pricing

Several reviews mentioned that ticket and concession prices were perceived as high, with some customers expressing dissatisfaction with the value for money.

Movie Experience

Mixed feedback on the movie experience, with some enjoying the films and others frustrated by issues like loud noises and poor lighting during screenings.
  • RB
    Robin Bungert
    Oct 30, 2025
    5.0
    Nice to pre order our food. Seats are great and full reclining. Place is clean.
  • AS
    Angela Seaton
    Oct 18, 2025
    1.0
    This is normally the theater I go to. Dropped my daughter off for a movie. She didn’t have her ID so I ended up going to the movie with her. The staff proceeded to follow her and harass her even with 2 parents present. They told her repeatedly they would be checking on her. After the movie ended looked back and there was 2 rows of kids barely 10. Will not be going back will drive to Lakeville where they don’t harass teens without a reason.
  • CD
    Christopher Diodoardo
    Oct 17, 2025
    5.0
    Awesome staff, comfortable seating, wonderful movie experience.
  • JC
    Justin Chamberlain
    Oct 15, 2025
    5.0
    Been here several times in the past year and every time I'm here it's a great environment for my family
  • LM
    Lulia Mehari
    Sep 27, 2025
    1.0
    This place is a complete joke. The old lady working there is beyond rude and clearly has no idea how to treat people with basic respect. We showed up 10 minutes early for our 3:00 movie so we could get settled in, and right away she gave us dirty looks and started talking to us disrespectfully for no reason—even though we weren’t even in her line. She then had the nerve to ask my older sister, who is 21 years old, for ID while the rest of us (17, 16, and two 14-year-olds) stood there. And let’s be clear — we’re Black, she’s white, and the way she treated us made it very obvious what was really going on. On top of that, instead of doing her actual job, she straight up told us to go to another theater, which means she literally lost her own company money just to show how much attitude she had. I’ve been here before and walked in with underage kids and walked right into R-rated movies without IDs, so the rules are clearly applied whenever they feel like it. She even butted in and took another worker’s job while we were in line, making everything worse. The disrespect, the double standards, and the flat-out racism were disgusting. Hands down one of the worst customer service experiences I’ve ever had.

Frequently Asked Questions About Marcus Rosemount Cinema

What are the operating hours of Marcus Rosemount Cinema?

Marcus Rosemount Cinema is open daily from 10:00 AM to 10:00 PM.

Where is Marcus Rosemount Cinema located?

It is located at 15280 Carrousel Way, Rosemount, MN 55068, USA.