Cinemark Ann Arbor 20 and IMAX

Reviews

• JM

  Jodi Milne

  Mar 8, 2026
  5.0
  Excellent theater! Extremely helpful and friendly employees. We had a hard time with the rewards website, and a young man and his manager were so helpful,they went above and beyond with excellent service!
• CB

  Courtney Brady

  Mar 5, 2026
  2.0
  Popcorn tastes like fish oil. Complained to the front desk, no apology, no refund, let alone probably won't even tell his manager.
• BW

  Bethany Wang

  Feb 28, 2026
  5.0
  I go here all the time for movies. the very front row of the theaters are always comfortable, and far enough away from the screen that it doesn't feel like I'm craning my neck to look up at the movie. they're clean and comfortable, and the snacks are pretty good.
• LT

  Luke Trower

  Feb 15, 2026
  2.0
  Went to see Good Luck Have fun, movie was good no complaints. However the people were obnoxious. Firstly a lady was clipping her finger nails during that start of the movie and putting them on the ground. Secondly a man had his shoes AND socks off during the movie with his feet all over his chair. And lastly the couple next to me would outrageously laugh at anything remotely funny during the movie. Some things are funny but not being able to go a minute with not laughing is disturbing to everyone. Not coming back for these reasons, could just be the area the theatre is located though.
• AP

  Andrew Poore

  Feb 9, 2026
  5.0
  New seats with tables are a fantastic upgrade. They made the food line self-serve though. Now it's a giant clusterfudge of people getting popcorn then having to find a place to put it down to fill up their drinks. This also makes the drink/slushie area a giant mess; people are gross and don't clean up their spills. They also pre-make the pretzel bites and nuggets then set them out for the a la carte service. The chicken strips and pretzel bites I got were still warm, but I could see them getting cold and stale as they sit out. There's always a giant line once everyone grabs their food and drinks. Everyone is standing in the one or two lanes open. They're just trying to reduce cost by reducing staff, but overall it's not a good idea. They're probably spending more on staff having to clean up the a la carte area after every start time. 🤷‍♂️

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