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Customers generally praised the comfortable recliner seating, although some noted tight aisles and outdated seats in certain areas.
Cleanliness
While many reviews highlighted the cleanliness of the theater, some customers reported issues with cleanliness in food areas and restrooms.
Staff Professionalism
Feedback on staff was mixed; while some praised friendly service, others reported unprofessional behavior from management and rude interactions.
Concessions
The concession experience received criticism for high prices, limited refill policies, and food quality, with some customers expressing disappointment over specific items.
Previews and Ads
Several customers expressed frustration over the lengthy previews and ads before movies, suggesting a reduction in their duration.
AB
Aileen Bowlby
Nov 14, 2025
3.0
This is based on our experience in theater 19, their Imax theater. The screen is large, but, in my opinion, not worth the extra money. $37.49 for two tickets with no concessions is a steep price for a movie in my book. The theater is too loud as far as safe decibel levels go. The worst part is that the seats aren't particularly comfortable. They're rocking chairs, not recliners, which isn't the end of the world, except when your feet are touching cold concrete for over two hours and feel like ice. Small purses can fall between the seats, so hold on throughout the movie. And forget holding hands across the hard plastic, angular armrests that also stick out too far when they're raised to scoot closer to someone. I'll stick with the standard screen from now on and frequent the theater closer to home that has recliners with heated seats for less money, returning here if the movie times work out better.
EJ
Edward Johnson
Nov 14, 2025
5.0
Love this place. Stay's clean, employees are nice and I can even bring my lil cover in, Incase I get chilly
BD
Ben Dover
Nov 9, 2025
5.0
This was an awesome experience. The seats are electric reclining. The food was a bit pricey.
CD
Chris Davison
Oct 26, 2025
4.0
Huge theater complex with plenty of parking. The multiple exits/lots can make it disorienting when leaving, especially at night, if you're not familiar with the layout.
Lots of snack options. Wish the popcorn was more fresh, it was several large bins of pre-popped so my bag was a lot of bits and not warm, but it tasted ok.
They have more novelty popcorn bucket options than I've seen anywhere else which is fun if you're into that.
Seating is recliners but the aisles are very tight inside the theater. When legs are extended it is difficult to walk past other seats to get you your own. The theater felt older and wasn't especially clean in the areas that aren't part of the standard sweeping that's surely done after every showing.
Bathrooms large but also very narrow/tight and felt older.
Overall a decent option, especially if you want a large screen.
BB
Blahblah Blacksheep
Oct 22, 2025
1.0
Theater booth engineers are unable to see what I see, and what my camera sees, so I'm uploading them here after management told me I'm making erroneous complaints about screens, projections, or digital theater prints perhaps being flawed. I don't like being called a liar. These images are difficult to see on certain screens, but the circles detail where the flaws are.
I can't be sure if it's projection, screen, or print issues, but like I said booth engineers can't see it and it has to be the correct conditions for it to be seen like a white background or sky scene.