This is the busiest kid centric place I’ve been to in Michigan…prepare to dodge munchkins & adults everywhere. The noise level is intense, so much that I recommend ear plugs.
We took our 10 year old son here for his birthday. Let’s say it was difficult to pry him and his friends away.
Food Quality: It’s nothing to write home about and near the same quality as Dominos or Little Caesar’s…a small notch down. Aside from pizza their cafe stocks many things and is comparable to items you’d find at a movie concession stand.
Staff: friendly & helpful. I think they were well equipped to attend & keep a look out for safety.
I recommend & I’m do glad something like this is in our area. It’s a nice indoor point of interest.
BD
Becky Donahue
5 days ago
We had so much fun here! It was Easter Monday and the last day of spring break so it was pretty busy. That being said, the lines didn’t seem too bad. I would recommend getting tickets in advance, just in case. They are still brand new so there wasn’t a lot in the cafe and like any amusement park, expect to pay double what it’s worth. The place was clean and the employees were friendly. It is loud but that’s expected when everything is geared towards big laughs and shrieks. Adults will definitely want to join in! I remember seeing something that said under 275 pounds is recommended but I’m unsure if that applies to all slides. Also, most of the slides are for 5 years and older. They do have a fun little area for kids 5 and under with lots of things to climb, swing in, and yes, slide down.
Overall, my two kids and I had a good experience. One specific complaint, no one was monitoring the zip line area. There is a sign that states "Never use the zip line without a team member present." I observed minor issues (the zip line stuck in the middle of the track, where shorter kids couldn't reach the handle), and more serious ones (like a mother pushing her three‐year-old, and older kids cutting in line) with no one to monitor. There could also stand to more staff at the tops of the steeper slides; there is a lot of trust for the sliders to "self-police" when it's safe to slide, but I saw a good number of collisions at the bottom of slides. A place like this needs adequate staffing, and when it is lacking, it shows.
AG
Ashley Gomillion
Apr 4, 2026
The park itself is nice and offers a fun experience, especially for kids. However, it gets extremely busy—if you don’t purchase tickets in advance, you likely won’t get in.
One downside is the extra costs. They require you to purchase their branded grip socks to participate, even though standard grip socks should be acceptable. These added charges quickly increase the total price. For families, it can add up fast we spent around $100 for three people. For younger children who are limited to a smaller play area, it would be more reasonable if their ticket were offered as a lower-cost add-on (around $9.99) with an adult ticket.
Additionally, due to how busy it gets, cleanliness especially in the bathrooms needs improvement. At one point, only two stalls in the women’s restroom had toilet paper available. More attention to maintenance and restocking during peak times would make a big difference.
Overall, it’s a fun place, but be prepared for crowds and extra costs.
AT
Alicia Talley
Apr 1, 2026
Very disappointing experience at Slick City Troy.
We visited during spring break and were initially told everything was sold out at the door. As we were leaving, we were advised to quickly check online for tickets before they sold out again. We rushed to book a time slot, not realizing there was fine print about mandatory branded socks.
After purchasing tickets and returning for our time, we were met with a confusing line despite already paying and completing waivers. At the front, we were told we had to purchase their specific socks, with no clear explanation upfront.
When I asked to speak with a manager, I was assisted by Jake, who seemed visibly irritated from the start. Instead of addressing the concern professionally, he repeatedly referenced policies from other companies like Urban Air Adventure Park and Sky Zone, which wasn’t relevant to our situation. His overall demeanor came across as dismissive and uninterested in resolving the issue or retaining a customer.
After I contacted Urban Air directly and learned they offer sock exchanges in good faith, Jake remembered that option from his 10 years of being there. I believe this could have been handled much differently from the beginning.
At that point, the issue was no longer about the socks, but about the lack of customer service and professionalism. We ultimately left without participating in the activities we paid for.
One staff member was kind and took the time to listen, and another manager followed up and mentioned escalating the situation, which I appreciated. However, the overall experience highlighted a lack of clear communication, organization, and leadership.
Unfortunately, without better customer service and clearer policies, I wouldn’t return or recommend this location.