Certified by Craig's Cruisers - Muskegon • Feb 08, 2026
Reviews
4.7
1,518 reviews
5 stars
1,151
4 stars
265
3 stars
64
2 stars20
1 star18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and well-managed, with specific praise for manager Tom's exceptional service.
Cleanliness
Most reviews highlight the cleanliness of the facilities, although there are some concerns about specific areas like the mini golf course.
Family Fun
Customers frequently mention the enjoyable experiences for families, particularly with attractions like go-karts, mini golf, and arcade games.
Pricing
Many reviews commend the reasonable pricing for activities, making it an attractive option for family outings.
Attraction Condition
Some feedback indicates issues with the condition of certain attractions, particularly the mini golf course and go-kart safety.
NI
Nolan Ingersoll
Jan 25, 2026
5.0
The family had so much fun. The staff was extremely friendly and helpful!
EN
Erica Neely
Jan 24, 2026
5.0
Craig’s is great entertainment and I’ve been bringing my family here for years! Clean facilities, respectful staff, and everything is fairly priced. Love this place, especially the Muskegon location!
BH
Brandon Hoard
Dec 1, 2025
4.0
Fun but small arcade. Friendly staff and good selections of prizes. Looks like it would be better to visit in the warmer months. Will be back.
MT
Mya Thomas
Oct 25, 2025
2.0
The place is fun and all but the pizza is very greasy and for 40 dollars they should give you more chips on the arcade cards
DB
Daniel Boothe
Oct 4, 2025
5.0
I visited today for the fourth or fifth time, and once again, it was a fantastic experience. For starters, the prices are extremely reasonable — four events for just $20. My 8-year-old got to drive the go-kart track twice, and my two daughters loved jumping on the bungee trampoline.
Customer service here is first-rate. The staff is friendly, polite, and clearly well-managed. It’s refreshing to see a place where the young employees (18–24) are actually engaged, attentive, and professional — not bored, checked out, or stoned like you see too often elsewhere. It’s obvious this business makes a real effort to hire and train a team that’s alert, gracious, and inviting. As someone who’s spent decades in the service and hospitality industry, I’m very aware — and deeply appreciative — when I see a place that’s doing it right.
I also want to give a shout out to the manager, Tom. Today, my 3-year-old fell in love with a little stuffed mushroom doll in the ticket redemption shop. It cost 500 tickets, but she only had 100. When she realized she didn’t have enough, she started crying. I asked to speak with the manager and offered to buy it, but Tom came out and said, “She can have it. My pleasure. I like taking care of our customers.”
Just absolute class. My daughter ran over to hug him and say thank you. That's the kind of experience that makes folks like me drop a few bills at Craig's for her next birthday party and swear loyalty.
Thanks Tom! You made my little girl's day! She is hugging and sleeping with her "Mushie" right now in her bed:) We will be back:)
Frequently Asked Questions About Craig's Cruisers - Muskegon
What are the operating hours for Craig's Cruisers - Muskegon?
Craig's Cruisers - Muskegon is open Friday from 12:00 PM to 9:00 PM, Saturday from 12:00 PM to 10:00 PM, and Sunday from 12:00 PM to 8:00 PM. It is closed Monday through Thursday.
Where is Craig's Cruisers - Muskegon located?
It is located at 1551 Pontaluna Rd, Norton Shores, MI 49456, United States.
What type of business is Craig's Cruisers - Muskegon?
Craig's Cruisers - Muskegon is an amusement park that offers go-karting and arcade games.
How can I contact Craig's Cruisers - Muskegon for more information?
You can call them at +1 231-798-4936 or visit their website at https://www.craigscruisers.com/muskegon/home.
Is Craig's Cruisers - Muskegon open on weekdays?
No, the park is closed on Monday through Thursday and only operates from Friday to Sunday.
Are there any nearby places to visit around Craig's Cruisers - Muskegon?
Yes, nearby places include Clarke Animal Hospital, The Gateway Church, and Body Haus Lifestyle Club which visitors can check out before or after their visit.
Can I find pet services near Craig's Cruisers - Muskegon?
Yes, Clarke Animal Hospital and Camp Bow Wow offer pet services and are located near Craig's Cruisers - Muskegon.
Are there fitness centers close to Craig's Cruisers - Muskegon?
Yes, Body Haus Lifestyle Club, Lakeshore Fit Body Boot Camp, and Phyt Phyzique are nearby gyms and fitness studios.
What churches are near Craig's Cruisers - Muskegon?
Nearby churches include The Gateway Church, New Creations in Christ Church, Olivet Evangelical Free Church, The Journey Community Church, and The Journey Church-Pontaluna Exit.
Can customers find automotive services near Craig's Cruisers - Muskegon?
Yes, nearby automotive services include 3rd Coast Motors for used car sales and Premier Auto Styling for auto detailing.
Brand Certified Facts from Craig's Cruisers - Muskegon
Craig's Cruisers - Muskegon partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: