IPIC Theaters

4.2
2236 reviews

About

Movie TheaterEvent VenueAmerican RestaurantIPIC Theaters
IPIC North Bethesda is a North Bethesda, MD movie theater that is part of IPIC's premium cinemas that provide a unique dine-in movie experience. With plush seating that reclines, gourmet dishes & cocktails and seat-side service, IPIC North Bethesda cultivates an exceptional experience that brings the excitement back to the theater.

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

IPIC Theaters
11830 Grand Park Ave, North Bethesda, MD
20852, United States

Hours

Reviews

4.2
2,236 reviews
5 stars
1,369
4 stars
396
3 stars
157
2 stars
105
1 star
209

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, forgotten orders, and unresponsive staff during their visits.

Cleanliness

Multiple reviews highlighted concerns about the cleanliness of the theater, including sticky seats and unsanitary conditions.

Food Quality

Many customers expressed disappointment with the food quality, citing cold dishes, poor presentation, and high prices.

Atmosphere

While some enjoyed the comfortable seating and ambiance, others noted disturbances from other patrons and issues with the overall experience.

Management Concerns

Several reviews mentioned poor management responses to customer complaints and a lack of accountability.
  • II
    Irina
    Jan 4, 2026
    2.0
    We usually love going to IPIC and love the experience, however this weekend was different and disappointing. When we ordered food, the server forgot to send our order to the kitchen. When we called him 30 min into the movie to ask where our food is, he said that he will resend the order and will talk to the manager about giving us credit on our bill. The order was finally delivered , with the popcorn delivered last after an hour into the movie, but we never got any credit or a discount on our order.
  • HH
    HonestOpinionsAlways
    Jan 3, 2026
    3.0
    I would say OK as a summary. 46$ for two tickets of the premium plus seats. Please note that these seats are NOT connected with the exception of the tray. Our total for food and drinks was 111$ (includes gratuity) for 3 drinks (22oz beers x 2 and 1 spice pear mule which barely had any alcohol in it), 2 food plates+ shareable which were as expected for a theater (Fajitas with chicken + Mac and cheese and an order of truffle fries) It’s OK not much else to say.
  • JL
    Jordan Lewis
    Jan 2, 2026
    5.0
    I love it here very comfortable and very quiet and crazy thing is that nachos was better than the restaurant nachos that I went out to spend my money so props to y’all 10 out of 10
  • ST
    Shirah Thietje
    Dec 31, 2025
    4.0
    Really nice atmosphere and it’s amazing being able to order food right to your seat. Service was great. Only thing keeping it from being five stars is the food was a little spendy and the movie itself was a little quieter than we were expecting.
  • HT
    Howard Teger
    Dec 20, 2025
    1.0
    I received an IPIC VIP voucher some time ago. (pic attached) It carried NO Expiration date! I went in today to exchange for tickets and the manager at Pike & Rose, "Johnny" would not validate it. He bought out his superior manager, a woman (did not catch her name) but also would not validate it, saying it was from COVID. I asked if it was an IPIC pass and she confirmed but said that IPIC will not validate older movie passes. I asked if she would offer some type of discount off full-priced tickets, she rudely said no. I politely explained that a brand needs to stand by its word and asked if she would rather offer me something for the inconvenience or have have a very unhappy "Former Customer". She responded yes, I'd rather have an unhappy customer. I don't know who trains the staff but they should be fired. All that would have been needed was a small discount for the mistake made by the company. IPIC is not a unique brand anymore. Almost every theater has converted to the luxury seating experience. Instead go to RIO DINE-IN Movie Theater 18. Located at 9811 Washingtonian Blvd Ctr, Gaithersburg, MD 20878. Half the price and twice as nice to their customers. TO THE IPIC CORPORATION - You had best teach your staff how to properly handle the public or you won't be around for much longer! Streaming services are already eating away at your profits. A simple discount of 10% would have diffused the situation. Your manager encouraged this review over $4.20. that is ridiculous and you should be ashamed of your staff. Good luck for however much longer your around.

Frequently Asked Questions About IPIC Theaters

How do I receive a refund?

Reservations can be canceled up to 1 hour before the showtime. Refunds may take up to 7-10 business days to appear in your account.

What menu items do you offer?

You can find our full in-theater menu on our website.