Business Details
About
Portrait StudioPhotographerPhoto LabPicture Frame ShopPrestige Portraits
Your senior year is significant. With over 80 years' experience, Prestige Portraits by Lifetouch has a rich history of quality photography and a deep commitment to providing you with exceptional senior portraits. The importance of capturing your true personality to commemorate this milestone event in your life is our top priority. Our professional, award-winning photographers use state-of-the-art lighting and equipment to capture you looking your best. With Prestige senior portraits, you get a wide selection of portrait and product offerings to meet all of your senior picture needs. We also proudly serve the Butcher's Hill, Charles Village, Irvington and Baltimore Highlands communities.
Location
Reviews
3.4
180 reviews
5 stars
75
4 stars
34
3 stars
12
2 stars
8
1 star
51
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive communication and rude staff.
Photo Quality
Many customers expressed dissatisfaction with the quality of photos, citing issues like blurriness and poor lighting.
Pricing Concerns
Customers frequently mentioned high prices and unexpected fees, leading to feelings of being overcharged.
Appointment Issues
Several reviews noted problems with appointment scheduling, including cancellations without notice and long wait times.
Mixed Experiences
While some customers praised the professionalism and friendliness of certain staff members, many others reported negative experiences.
- RHR HaywoodNov 24, 20254.0Only by appointment via their website.
- NLNora LuddenMay 18, 20231.0We've waited over a month for senior portraits that we paid extra to rush. No emails or updates of any kind. It's impossible to reach anyone on the phone. The phone number isn't for this specific office, it's for the main company. The automated phone system only allows you to enter a phone number to receive texts. There's no way to just call the studio and speak to someone there.
- OOOnly OneMar 19, 20225.0I enjoyed seeing all the different choices to choose from. The prices were reasonable for certain items and high for others. I think there should be a longer time frame if you don't order the picture right away or want to order more later . I would utilize the service again, very convenient.
- DGDimples GaryDec 5, 20214.0The website was easy to navigate but I was unable to resolve my issue online I had to call to speak to a representative.
Frequently Asked Questions About Prestige Portraits
What photography services does Prestige Portraits offer?
Prestige Portraits specializes in senior portraits with a wide selection of portrait and product offerings to meet all senior picture needs, using state-of-the-art lighting and award-winning photographers.
Where is Prestige Portraits located?
Prestige Portraits is located at 901 Mercantile Dr Suite H, Hanover, MD 21076, USA.
How can I contact Prestige Portraits?
You can contact Prestige Portraits by phone at +1 855-918-2930 or toll-free at +1 800-445-1189.
What payment options does Prestige Portraits accept?
Prestige Portraits accepts American Express, Discover, Mastercard, and Visa credit cards.
What are the business hours or time zone of Prestige Portraits?
Prestige Portraits operates in the America/New_York time zone. Please check their website for specific business hours.
What communities does Prestige Portraits serve besides Hanover?
Prestige Portraits also serves the Butcher's Hill, Charles Village, Irvington, and Baltimore Highlands communities.
Can I find food options near Prestige Portraits?
Yes, Moe's Southwest Grill, a Mexican and fast food restaurant known for tacos, is nearby for dining before or after your photo session.
Where can I stay if I am visiting Prestige Portraits from out of town?
Candlewood Suites Arundel Mills BWI Airport is a nearby hotel, providing convenient accommodations close to Prestige Portraits.
Are there educational institutions near Prestige Portraits?
Yes, ITT Technical Institute - Hanover Campus and Chesapeake Science Point Charter Elementary School are nearby educational facilities.
How can nearby real estate services benefit someone visiting Prestige Portraits?
Several nearby real estate agents and agencies, such as Revol Real Estate Brokerage and Kaitlyn Lupacchino - Revol Real Estate, can assist customers interested in moving to or investing in the Hanover area.