Customers consistently praised the staff, particularly game masters like Astro, Barry, and Andrea, for being friendly, helpful, and engaging.
Room Quality
The escape rooms received mixed reviews; while many found them immersive and well-designed, some criticized specific rooms for lacking atmosphere and creativity.
Overall Experience
Most customers reported having a fun and enjoyable experience, with many expressing a desire to return and try more rooms.
Challenge Level
The puzzles were generally seen as challenging yet enjoyable, though some customers felt certain rooms were overly difficult or relied too heavily on locks.
Cleanliness and Organization
The facility was noted for being clean and well-organized, with efficient check-in processes even during busy times.
KS
Katie Slay
Feb 20, 2024
5.0
Andrea and Aleah were phenomenal !! We had great time
AB
Andrea Bridgewater-McCarthy
Aug 17, 2023
5.0
It was my family and my first time. Ava was very patient with us. Our room was challenging, but we had a great time!
SO
Stephanie O
Jul 10, 2023
5.0
Pablo was the best!!
BB
Brian
Jun 11, 2023
4.0
Would probably do 3.5 stars if possible - it's tough because the staff and overall environment is actually very good. But the staff brings it from 3 to 4. We have done a lot of escape rooms and generally try to do them without hints - however, the Once Upon a Time room was virtually impossible to do without getting assistance.
There are some easy touches that could be made to make some of the puzzles a bit more logical or at least point you in the right direction without just trying something at random. Every puzzle should have some sort of reason behind it, even if very obscure - but unfortunately this room had a few random things you needed to do, and one of the random things you actually needed a second person to happen to be standing in a certain spot to see what's happening because the person doing the random thing can't see that it actually did something. Also, we had a certain mechanism right for well over 5 minutes in the beginning but it just didn't work, which was very frustrating because we kept trying to figure out what could be wrong and that was the only thing holding us back from continuing on. Assuming the game master was in charge of triggering it but just missed that everything was right.
I also must say that we did the mini-escape room on opening night and it was very good. But unfortunately again we had a certain mechanism right that just didn't trigger for a few minutes. That can really take you out of the experience when that happens.
So staff is A+, the rooms so far are a C- due to the puzzles but can easily be brought up to an A with some very minor tweaks so at least if you don't figure out something you can always say that you should have known if you looked at a clue closer, instead of just doing something randomly.
Frequently Asked Questions About Red Door Escape Room
What is Red Door Escape Room and what kind of experience do they offer?
Red Door Escape Room offers private, fully-immersive escape room experiences focused on bringing human connection back into entertainment.
Where is Red Door Escape Room located?
It is located at 125 Boardwalk Pl, Gaithersburg, MD 20878, USA.
What are the operating hours of Red Door Escape Room?
From Monday to Thursday and Sunday, it's open from 10:15 AM to 10:45 PM; on Friday and Saturday, it's open from 9:15 AM to 11:15 PM.
What payment methods does Red Door Escape Room accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Red Door Escape Room for bookings or inquiries?
You can contact them via phone at +1 301-545-2132 or email at gaithersburg@reddoorescape.com.
Does Red Door Escape Room have a social media presence?
Yes, they are on Facebook at https://www.facebook.com/117251664673204, Twitter @reddoorescape, and Instagram @reddoorescape_gaithersburg.
What categories or types of activities is Red Door Escape Room known for?
They are categorized as an Escape Game and Event Venue.
What are some nearby places around Red Door Escape Room that visitors might want to check out?
Nearby places include TGS Tech, EmpreSomos, Genetoo Inc., and Goshawk Consulting, which represent a variety of community services, biotech, and professional services.
Are there nearby retail or spa options for visitors to visit before or after an escape room experience?
Yes, nearby you can find Ann Taylor for clothing, Locally Crafted gift shop, Potomac Lice Lady beauty salon, and Soha Spa and Wellness spa for relaxation.
Can visitors find nearby accommodation if they are traveling to Red Door Escape Room?
Yes, Black Tree Realty LLC offers accommodation options such as hotels and motels nearby.