Showcase Cinema de Lux Randolph

4.4
3866 reviews

About

Movie TheaterDinner TheaterEvent Ticket SellerConference CenterNational Amusements
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Location

Showcase Cinema de Lux Randolph
73 Mazzeo Drive, Randolph, MA
02368, United States

Hours

Reviews

4.4
3,866 reviews
5 stars
2,302
4 stars
1,036
3 stars
274
2 stars
96
1 star
158

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, including overflowing trash and dirty seats.

Seating Comfort

Customers expressed dissatisfaction with uncomfortable or broken seats, particularly in the IMAX and 4D theaters.

Service Quality

Service experiences varied widely, with some praising fast and friendly staff while others reported long wait times and rude interactions.

Overall Experience

While some enjoyed the theater's amenities and atmosphere, many expressed disappointment with maintenance and management issues.
  • DT
    Down 4 Paws Dog Training
    2 days ago
    5.0
    This is one of my favorite theaters because everything feels comfortable, clean, and well run. The seating is spacious, the sound and screens are excellent, and the overall environment feels calm instead of crowded or chaotic. The staff is consistently pleasant and organized, which makes the experience smooth from start to finish. Bathrooms are clean, lines move efficiently, and the space feels well thought out. It’s the kind of place where you can actually relax and enjoy the experience without unnecessary stress or friction. You leave feeling settled instead of overstimulated, which matters more than people realize.
  • SM
    Sophia M
    Jan 5, 2026
    1.0
    First time at this movie theater and it was horrible took my kids to watch the new SpongeBob Movie which is about an hour and twenty minutes long! They had ads running for nearly ONE hour after the movie was suppose to start almost the timeframe of the movie!! What is the meaning behind this how are kids suppose to sit through all these unnecessary ads?
  • GC
    Gary Chan
    Jan 5, 2026
    3.0
    We went to watch the avatar in 4D. This is our first time watch in 4D so didn't know what was supposed to happen. 1hr into the movie the chairs haven't move or did anything. I talked to the guy next to us, he said they probably forgot to turn it on. So he had to go out to ask them to turn on the 4D effects. Even after the 4D was turned on, the effects were not as expected. There are some chair movements and burst of air sometime and a few stabbing in the back from the chairs. The worse part was the chairs were slippery and u keep sliding off the chair when it moves. They need to improve the chair texture or a more comfortable seat overall. It was fun for a little while but it gets old fast. Give it a try at least once I guess but would I pay extra for the 4D again? Probably not
  • RB
    Red Beasley
    Jan 5, 2026
    3.0
    Overpriced like most movie theaters, it's almost worth it though. The seats are comfy and well spaced out, there really isn't a "bad seat", they have a fun selection of snacks. You can usually here another movies playing in the neighboring theaters, so that's a downside. The employees look like they want to jump off the roof usually, but what customer service rep doesn't feel like that. Plenty of parking, but it's kind of a weird parking lot.
  • BC
    Brent Copertino
    Dec 29, 2025
    4.0
    Great place. Some big displays on the lobby for kid pictures. Saw an IMAX there. Excellent sound. The chairs physically rocked too. A nice twist, but I think the motorized chairs are superior. When leaving, there was a lot of trash. Some in the aisles from lazy patrons, but much was placed in and around the overflowing bin. A greener option would be to compost the popcorn (feed pigs or chickens somewhere local) and recycle the emptied drink cups. Make everything else paper products so they can be burned. It would be awesome, but it needs both the theater and the people to be responsible. Would go again, but other options are closer!

Frequently Asked Questions About Showcase Cinema de Lux Randolph

What are the regular opening hours of Showcase Cinema de Lux Randolph?

Showcase Cinema de Lux Randolph is open from 12:00 PM to 10:00 PM Monday through Friday, and from 12:00 PM to 11:00 PM on weekends.

Is Showcase Cinema de Lux Randolph currently closed or open?

The cinema is temporarily closed due to a power outage but is not permanently closed.