Movie TheaterDinner TheaterEvent Ticket SellerConference CenterNational Amusements
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It's showtime. See movies the way they are meant to be seen with Showcase Cinemas.
Multiple reviews highlighted issues with cleanliness, including overflowing trash and dirty seats.
Seating Comfort
Customers expressed dissatisfaction with uncomfortable or broken seats, particularly in the IMAX and 4D theaters.
Service Quality
Service experiences varied widely, with some praising fast and friendly staff while others reported long wait times and rude interactions.
Overall Experience
While some enjoyed the theater's amenities and atmosphere, many expressed disappointment with maintenance and management issues.
DT
Down 4 Paws Dog Training
2 days ago
5.0
This is one of my favorite theaters because everything feels comfortable, clean, and well run. The seating is spacious, the sound and screens are excellent, and the overall environment feels calm instead of crowded or chaotic.
The staff is consistently pleasant and organized, which makes the experience smooth from start to finish. Bathrooms are clean, lines move efficiently, and the space feels well thought out.
It’s the kind of place where you can actually relax and enjoy the experience without unnecessary stress or friction. You leave feeling settled instead of overstimulated, which matters more than people realize.
SM
Sophia M
Jan 5, 2026
1.0
First time at this movie theater and it was horrible took my kids to watch the new SpongeBob Movie which is about an hour and twenty minutes long! They had ads running for nearly ONE hour after the movie was suppose to start almost the timeframe of the movie!! What is the meaning behind this how are kids suppose to sit through all these unnecessary ads?
GC
Gary Chan
Jan 5, 2026
3.0
We went to watch the avatar in 4D. This is our first time watch in 4D so didn't know what was supposed to happen. 1hr into the movie the chairs haven't move or did anything. I talked to the guy next to us, he said they probably forgot to turn it on. So he had to go out to ask them to turn on the 4D effects.
Even after the 4D was turned on, the effects were not as expected. There are some chair movements and burst of air sometime and a few stabbing in the back from the chairs. The worse part was the chairs were slippery and u keep sliding off the chair when it moves.
They need to improve the chair texture or a more comfortable seat overall. It was fun for a little while but it gets old fast.
Give it a try at least once I guess but would I pay extra for the 4D again? Probably not
RB
Red Beasley
Jan 5, 2026
3.0
Overpriced like most movie theaters, it's almost worth it though. The seats are comfy and well spaced out, there really isn't a "bad seat", they have a fun selection of snacks. You can usually here another movies playing in the neighboring theaters, so that's a downside. The employees look like they want to jump off the roof usually, but what customer service rep doesn't feel like that. Plenty of parking, but it's kind of a weird parking lot.
BC
Brent Copertino
Dec 29, 2025
4.0
Great place. Some big displays on the lobby for kid pictures. Saw an IMAX there. Excellent sound. The chairs physically rocked too. A nice twist, but I think the motorized chairs are superior.
When leaving, there was a lot of trash. Some in the aisles from lazy patrons, but much was placed in and around the overflowing bin.
A greener option would be to compost the popcorn (feed pigs or chickens somewhere local) and recycle the emptied drink cups.
Make everything else paper products so they can be burned.
It would be awesome, but it needs both the theater and the people to be responsible.
Would go again, but other options are closer!
Frequently Asked Questions About Showcase Cinema de Lux Randolph
What are the regular opening hours of Showcase Cinema de Lux Randolph?
Showcase Cinema de Lux Randolph is open from 12:00 PM to 10:00 PM Monday through Friday, and from 12:00 PM to 11:00 PM on weekends.
Is Showcase Cinema de Lux Randolph currently closed or open?
The cinema is temporarily closed due to a power outage but is not permanently closed.
Where is Showcase Cinema de Lux Randolph located?
It is located at 73 Mazzeo Drive, Randolph, MA 02368, USA.
What payment methods are accepted at Showcase Cinema de Lux Randolph?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Are there any special brands or technologies featured at the cinema?
Yes, the cinema features IMAX, HFR 3D, SONY 4K, REALD 3D, MoPIX, Sony Entertainment Access Glasses, and CC/DVS Systems.
How can I contact customer service at Showcase Cinema de Lux Randolph?
You can email customer_service@national-amusements.com or call locally at +1 781-963-7330.
Is there a mobile app for Showcase Cinemas?
Yes, you can download the Android app from Google Play or the iOS app from the Apple App Store.
What nearby dining options are available around Showcase Cinema de Lux Randolph?
Nearby you can enjoy meals at Popeyes Louisiana Kitchen, Subway, West End Grill, Honey Dew Donuts, Rick's Cafe & Pizzeria, Mexicali Cantina Grill, Bertucci’s Italian Restaurant, and The Well Jamaican Restaurant.
Are there nearby entertainment or food rental services close to Showcase Cinema de Lux Randolph?
Yes, Redbox offers video and game rentals nearby, perfect for enjoying movies at home before or after your cinema visit.
What transportation or fuel services are near Showcase Cinema de Lux Randolph for visitor convenience?
Visitors can find Mobil, Exxon & Mobil Stations, and Shell gas stations nearby, making it convenient to fuel up before or after watching a movie.