Many customers expressed dissatisfaction with the cramped seating and lack of legroom, making it uncomfortable for taller individuals.
Venue Aesthetics
The theater is frequently praised for its beautiful architecture and intimate atmosphere, enhancing the overall experience.
Staff Experience
While most staff were described as friendly and helpful, some reviews noted issues with communication and service during events.
Show Quality
Customers enjoyed the performances, with many highlighting the quality of the shows, although some expressed disappointment with specific productions.
Accessibility Issues
Several reviews mentioned the lack of elevators and limited ADA accommodations, making it difficult for some patrons to navigate the venue.
DN
Domenico Nannini
1 day ago
1.0
I spent a few hundred dollars on unobstructed seats. Chance put me behind a juggernaut of a man that put their kid on his lap the entire time. I couldn't hear what was happening. I couldn't see. I showed up in an attempt to see that Harry Potter play. I left after intermission. Both my neck and back hurt from the attempt I had at seeing a play behind a above average height person. The seats are tight. If your tall you'll both be uncomfortable and ruin someone's night that's behind you.
PP
Paul Pippins
3 days ago
3.0
Good theater, but be carful. Some seating is diabolically bad. 5’11” balcony row A, my knees hit the wall. Had to leave halfway through the show.
The need to put warning for tight spaces—I kid you not, there’s is not enough room to fit the play bill between the seat and the wall (long way)
KR
Keith Rauseo
Nov 17, 2025
3.0
6'3" person with 33" inseam does not sit comfortably in Orchestra seats, and that takes away from one's enjoyment of a 3-hour show. Sound was very good, theater is well decorated and appointed, but the seating doesn't accommodate taller people not born in the early 20th century.
JS
John Shannon
Nov 10, 2025
5.0
Saw "Cursed Child" on November 9th and was very impressed by the crowd control, kind staff, and atmosphere. The show was lovely, but more importantly everyone in attendance was greeted with kind words and smiles and the numerous children were treated with joy and patience. Positive experiences going to the theater at a young age leads to passionate theater going adults. It's the lifeblood and your staff nailed it.
BC
Ben Cruz
Nov 9, 2025
1.0
The Emerson Colonial theater always has a good show that is touring on Broadway or is an off-broadway production. The one star,however comes from the very crammed seat that I was in, in the Dress Circle, which took my attention away from the show quite a lot. It had put a lot of stress on my back which is not good if you want me to enjoy the show. Anyway, may or may not come back for a few more shows but the seats need more space.
Frequently Asked Questions About Emerson Colonial Theatre
What is the address of Emerson Colonial Theatre?
Emerson Colonial Theatre is located at 106 Boylston Street, Boston, MA 02116, US.
What types of performances can I expect at Emerson Colonial Theatre?
Emerson Colonial Theatre hosts a variety of performing arts and movie theater events, including live performance art and cinema.
Is Emerson Colonial Theatre currently open to the public?
Yes, Emerson Colonial Theatre is currently open and operational.
How can I contact Emerson Colonial Theatre for ticket inquiries or information?
You can contact Emerson Colonial Theatre by phone at +1 888-616-0272.
Where can I find more information or updates about Emerson Colonial Theatre online?
Visit their official website at https://www.emersoncolonialtheatre.com/ or follow their social media: Facebook page https://www.facebook.com/1466706343368415, Instagram @emersoncolonial, and Twitter @EmColonial.
What timezone is Emerson Colonial Theatre located in?
Emerson Colonial Theatre operates in the America/New_York timezone.
Are there any notable bookstores near Emerson Colonial Theatre?
Yes, several Barnes & Noble bookstores are nearby, perfect for picking up books or gifts before or after your visit to the theatre.
What entertainment venues are close to Emerson Colonial Theatre?
Nearby entertainment includes Kaleidoscope Art and Entertainment, which offers cinema and event planning, and dance clubs like Mercury Bar and Whisky Saigon for nightlife after a show.
Are there any educational institutions close to Emerson Colonial Theatre?
Yes, Emerson College has several nearby buildings and institutes such as Marlboro Institute and Community, Culture, & Belonging at Emerson College, providing a vibrant academic atmosphere in the area.
Can visitors combine their theatre visit with other local attractions near Emerson Colonial Theatre?
Absolutely. Visitors can enjoy Haunted Boston Ghost Tours for sightseeing, or visit Ultimate Prey amusement park for fun activities nearby, making for a full day of entertainment around the theatre.