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The theater is generally reported as clean, but there are recurring complaints about dirty bathrooms and trash in the parking lot.
Customer Service
Customer service experiences vary; while some staff are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.
Comfort and Amenities
Customers appreciate the comfortable seating and good sound systems, but there are complaints about temperature control and long wait times at concessions.
Security Concerns
There are concerns about safety and security, particularly regarding unruly patrons and the need for better monitoring in the theater and parking lot.
Pricing
Many customers find the ticket and concession prices to be high, leading to dissatisfaction with the overall value.
VL
velma Lyons
Nov 13, 2025
5.0
GREAT ADMISPHERE!!
DM
Daniel McMillin
Oct 15, 2025
3.0
Thousands of movies watched here.. 1st this has happened. I was asked to pick a seat . No chance the sun was so br8ght the screen couldn't be seen. Same complaint as everyone in front of me. I was told I can't do anything about it pick one. My response I can't do anything about my eyes or the sun. You pick and I'll set where I'd like.
SS
Steven Smith
Sep 26, 2025
3.0
It’s sad that this is the only theater in the Monroe area. The building looks like it is rundown and been closed and a lot of trash in the parking lot.
A week after my review.
I was glad to see Tinseltown working on the building today making improvements.
BH
Bradly Henson
Sep 12, 2025
5.0
“In a world where storms shut down theaters… one customer hoped for a hero. Sadly, no blockbuster response here—just a plot twist of confusion. At least the popcorn deserved an Oscar!” 🎬🍿 thank you TinselTown for going above and beyond when the power went out due to a storm.
AB
Ava Broussard
Sep 8, 2025
2.0
Popcorn and movie was good. The employees in the theater were nice to customers and guest. The only thing I have to complain about is the lady in the ticket booth. Very rude. But other than that good theater