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Cinemark Preston Crossings 16 and XD

4.3
(5140 reviews)

Business Details

9700 Preston Crossing Blvd, Louisville, KY
40229, United States
(502) 961-9700
http://www.cinemark.com

About

Movie TheaterEvent VenueArcadeCinemark
Visit Our Cinemark Theater in Louisville, KY. Enjoy a Full Bar and food. Upgrade Your Movie with Cinemark XD and Luxury Loungers! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Preston Crossings 16 and XD
9700 Preston Crossing Blvd, Louisville, KY
40229, United States

Reviews

4.3
5,140 reviews
5 stars
3,120
4 stars
1,234
3 stars
408
2 stars
136
1 star
242

What are people saying?

AI-generated from recent customer reviews

Cleanliness

While many customers noted that the theater is usually clean, several reviews highlighted issues with dirty restrooms and other areas.

Seating Comfort

The theater's seating, particularly the recliners and heated seats, received positive feedback for comfort.

Staff Service

Customers appreciated the friendly and helpful staff, although there were some complaints about service efficiency and ticketing issues.

Temperature Control

Multiple reviews mentioned problems with the temperature in the theaters, with some finding it too hot or too cold.

Concessions

Feedback on concessions was mixed, with some enjoying the snacks while others reported issues with stale popcorn and long wait times.
  • SC
    Simba Jesus Christ
    1 day ago
    5.0
    People may actually catch me here to watch a movie. My wife and I enjoy the movies. Well, I at least do with her.
  • JS
    Jessica Skaggs
    2 days ago
    2.0
    They led you to believe you could purchase scream 7 vups & popcorn buckets at the theater during movie we paid for xd & the seats are horrible broken can't recline or your not seeing part of the screen, everyone beside us was complaining of the chairs
  • RT
    Raymond Taylor
    Feb 24, 2026
    1.0
    I went to watch a movie and grabbed some popcorn and something drink once I got in my seat at the top row I felt something running around my feet I thought nothing of it but once I felt it again I looked down I kid you not it was a mouse running across my feet and headed down the steps I put my feet in my chair the rest of the movie and ran fast as possible to leave
  • SH
    Sandi Hawks
    Feb 24, 2026
    1.0
    We saw Crime 101 today in theatre 13 and we were miserable. It’s 41 degrees outside and they had the air conditioning on full blast. Do they not know what the temperature is and to check in the theatres what the temperature is in the room? Just ridiculous.
  • GD
    Gary D. Drechsel
    Feb 23, 2026
    4.0
    Unfortunately movie theaters are becoming the fax machine of the 90's This facility is starting to show its age. The restrooms have a slight odor. More cleaning, less spray defunk. It is obvious that the snack and food carry the load. You have to walk a mile around the snack stand B to get to your theater. Tge sound is ok till the AC kicks in, then you have a jet engine revving to move the air. Distracting. The seats are worn and a broom would come in handy. Employees are nonexistent except the 20 working tge snack shack, where only 3 could do the task. Get a Hulu subscription.

Frequently Asked Questions About Cinemark Preston Crossings 16 and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this movie theater allow food?

Yes, this Cinemark location has in theater dine-in with an extended food menu. You can enjoy a full meal with drinks while you watch movie.

Brand Certified Facts from Cinemark Preston Crossings 16 and XD

Cinemark Preston Crossings 16 and XD partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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