Several customers reported issues with cleanliness, particularly in bathrooms and play areas.
Game Functionality
Many reviews noted that several arcade games were out of order or malfunctioning, leading to disappointment.
Family Experience
Overall, customers enjoyed the family-friendly atmosphere and activities available for children.
Service Quality
While some praised the friendly staff, others experienced issues with service speed and order accuracy.
Value for Money
Customers expressed concerns about the pricing of games and activities, feeling they were expensive for the experience provided.
HG
Heather Grimes
2 days ago
5.0
Malibu Jack’s is such a fun experience for all ages! The indoor setup is perfect—clean, bright, and packed with things to do no matter the weather. The go-karts were a highlight, the arcade had a great variety of games, and the rides kept everyone entertained for hours. Staff were friendly and helpful, and everything felt well-organized and safe. It’s a great spot for families, birthdays, or just a day of fun. We’ll definitely be back!
MB
Michelle Brown
Jan 1, 2026
3.0
The wait on the go karts is ridiculous. Theyre literally just let three go at one time just now. THREE while a whole long of go karts with people in the already had to sit and wait. And then guess what… when those three returned they let people who just got in line go get in karts too with the people that just waited about 20-30 minutes total to go. It’s a rip off. They’re slow and the track is super small. And like I said, the wait is ridiculous!! Definitely not worth the money. Spend it on something else. ALS the games cost $1.50+ which is expensive as well especially for it being a small game.. good ones you’re looking at $4*
SM
Shawna Moloney
Dec 29, 2025
4.0
Went for the first time today with TMMK. My daughter had fun but there were a few disappointments. First, several of the games were not working (ex: only one skeeball of the 3 were working. Several card swipes were flashing red with errors), several games did not give her the digitial tickets (she won almost 200 on the monopoly dice and didn't get any) (we put money on the card for her, we know the provided cards excluded these games), redemption center was closed when we tried to redeem what she did have. Dippin dots was closed, and the cotton candy machine wasn't working. We will return but hope the games are working properly next time.
JS
Jess Shawver
Dec 29, 2025
5.0
My family and I did a family Christmas trip this year and made Malibu Jacks one of our stops. We had a cabana to ourselves with VIP treatment, utilizing one of the holiday packages.
Our kids loved it! We are from out of state so we do not have anything like that back home. We were very impressed with how clean the facility was and the staff was so friendly We will definitely be back
AR
Alicia Rebecca
Dec 24, 2025
2.0
Every time we go the Malibu Jacks our kids get sick. Even though we used hand sanitizer through the night. I’m not sure if the play area for kids gets cleaned and wiped down nightly after closing. The women’s bathroom is very unclean and is in bad shape with big holes in the wall. We played golf and the golf clubs were filthy. Also, its not appropriate for kids to have to go to the bar to order slurpees. Standing in the mist of adults drinking alcohol. We had a fun night but we are most likely not going to comeback because of it being unclean.
Frequently Asked Questions About Malibu Jack's Lexington
What types of attractions can I enjoy at Malibu Jack's Lexington?
Malibu Jack's Lexington offers indoor mini-golf, go-karts, arcade games, and more amusement activities.
What are the opening hours of Malibu Jack's Lexington during weekdays?
From Monday to Thursday, Malibu Jack's Lexington is open from 11:00 AM to 10:00 PM, and on Friday from 11:00 AM to midnight.
What are the weekend operating hours at Malibu Jack's Lexington?
On Saturdays, Malibu Jack's Lexington is open from 10:00 AM to midnight, and on Sundays from 11:00 AM to 10:00 PM.
Does Malibu Jack's Lexington have special holiday hours?
Yes, on November 1, 2025, it is open from 10:00 AM to midnight, and on November 2, 2025, from 10:00 AM to 10:00 PM.
Where is Malibu Jack's Lexington located?
It is located at 2520 Nicholasville Rd, Lexington, KY 40503, United States.
Can I contact Malibu Jack's Lexington by phone?
Yes, you can reach them at +1 859-687-0401.
Where can I find more information or updates about Malibu Jack's Lexington online?
More information can be found on their website at https://www.malibujacks.net/lexington/home or on their Facebook page.
What nearby fitness centers are close to Malibu Jack's Lexington?
Nearby fitness centers include Rock Steady Boxing Lexington and Youfit Health Clubs, perfect for staying active before or after visiting Malibu Jack's.
Are there dining options near Malibu Jack's Lexington for after my visit?
Yes, Jack's Sandbar and Grill and Red Lobster are nearby restaurants where you can enjoy a meal after your visit.
What other entertainment or services are located close to Malibu Jack's Lexington?
Nearby you can find beauty salons like Beauti Lounge 876 and spas like Marcela's Studio, as well as family-friendly places such as Goldfish Swim School and Gattitown pizza buffet.