Malibu Jack's Ashland

Reviews

• CB

  Carol Barker

  Nov 17, 2025
  5.0
  We had our end of the season soccer banquet here and it was one of the easiest and most enjoyable we have done! Already making plans for the next one!
• AL

  Alayna Lightle

  Nov 12, 2025
  5.0
  First time hosting a party here and it was a fantastic experience. Preordered the food and drinks I needed to account for guests in which our helper (Riley) brought to us in the party room. She came and checked on us every so often and helped when needed! We were allowed to move things around in the room so she helped us move things when we first arrived, she helped put my special tablecloths on for our party theme, she helped clean up the mess during and after the party. Plates, napkins, silverware, and cups were provided which was also helpful. (They had their own tablecloths but I wanted ones to match his theme so I brought my own and covered theirs). We booked the larger cabana and let me just say it was very spacious. Overall very helpful to have a party helper and would recommend. My son and his friends had a wonderful time. My son’s birthday is on Veterans Day so it also wasn’t very busy at all. We basically had the whole place to ourselves.
• LH

  Lynne H.

  Nov 7, 2025
  3.0
  This was our first time at Malibu Jacks, and primarily, we went for my 8yo. Overall, it seems to be full of potential for fun activities - if you can catch the ride before the attendant on duty walks away and declares it's "out of order." We decided to eat there, and got pizza (really wish there was more selection for food vendors) and they got our order completely wrong. Was also extremely disappointed by the $20 appetizer assortment. A measly collection of 4 wings, 4 cheese sticks, and 4 pretzel knots. . . for $20. The pizza cost the same! They served the wrong beverage, screwed up the toppings, and essentially behaved as though they'd rather be anywhere else entirely. It wasn't All bad. The pizza Was good, like the old fashioned pan pizza that made Pizza Hut famous, remember those? But be prepared to lose money. Prize tickets are won by playing games *think Chuck•E•Cheese for grown-ups*, and prizes are EXPENSIVE in tickets. Like, Thousands of tickets for a decent prize. Also, not sure if I'm unlucky or just was unaware, the power cables for all the games and rides are under the carpet. On our way to get in line for a ride, I was tripped by one of the cable collections, and fell - this was over a week ago, and I'm still nursing a hematoma on my knee. NO ONE addressed my fall, and there Were staff on hand to witness it. Any kind of signage at any place those cords are set about watching your step would have been helpful and appreciated. For myself, I could be happy never going again. For my kid, eh, I can suffer - but maybe just for a special event.
• AR

  Alex Rakes

  Nov 2, 2025
  1.0
  This place has went downhill fast! I ran into 3 broken games back to back which took my money. I told some red haired dude or girl, not sure which, sitting at the counter and she said she would put signs on the machines. I asked if I could get refunds for those games and she said no we don't do that here. 2 hours later and there were still no signs on those machines.
• CS

  Carrie Spurlock

  Oct 31, 2025
  4.0
  Buying tickets online varies on the promotion they're having at the time. When we went on the weekday (Monday) we had to chase down the ride operators for everything, that was a little frustrating they are definitely understaffed but, other than that We had a great time and will be visiting again soon. If we didn't have to chase everyone down for everything and needing more things to do for older kids (Teens) definitely five stars.

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