Mixed reviews on staff behavior, with some praising friendly service while others reported rude interactions and poor handling of issues.
Cleanliness
Concerns about cleanliness were raised, particularly regarding bathrooms and food quality, with some customers noting cleanliness improvements.
Seating Experience
Many customers enjoyed the comfortable and heated recliner seats, enhancing their overall movie experience.
Pricing
The theater is frequently praised for its affordable ticket prices and good value for families.
Disruptions
Several reviews mentioned disturbances during movies, including loud patrons and unsupervised children, impacting the viewing experience.
LS
Lily S
2 days ago
5.0
Mikaleh is a fantastic and fun employee! She was so engaging while we were purchasing snacks and drinks for Wicked and created a perfect atmosphere before us seeing the film. She deserves a raise!
JV
J VA
5 days ago
3.0
Expensive. You buy a huge large popcorn..no refills. Only on XL...geez. Bathrooms could smell better and be cleaner.
MF
M Francis
Nov 17, 2025
1.0
The volume was so loud in the theater my ears started ringing. I decided to leave and complain to management. I was going to bring my kids back to watch a movie but I value hearing. Ridiculous!
LL
Laura Lindenthal
Oct 17, 2025
2.0
The the theater is clean and they had a great selection of themed popcorn buckets. However, the staff refused to admit my daughter to see Halloween II since it is a rated R movie and she is 7 years old. They then said the age limit is 10 years old; untrue. Their website policy clearly states that children under 6 are not allowed in showings after 6 PM. We are her parents and we are accompanying her. If you're going to publicly admonish us and make my daughter cry all the way home, you can at least abide by your own policy and not make up rules. Very disappointed
IM
Izzy Moreno
Oct 16, 2025
1.0
I’ve been coming here for about a month and I ordered an icee large and they told me that any large drink icee and popcorn or fountain drink You get a free refill and Chris always has bad manners and refuse to give me a refill on my large drink when I told him that all the times I come I always get it. He just kept ignoring me and kept arguing with me and I asked to speak with a manager and he kept saying he was and kept going back and fourth with me made me spend 7$ on a drink guaranteeing that I’m able to get refills horrible place for sure. I am never coming back here again. If I could give it half a 0 I would
Frequently Asked Questions About Cinemark Merriam and XD
Does this theater have D-BOX?
Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.
Does this Cinemark theater have reclining seats?
Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.
Does Cinemark Merriam and XD have D-BOX seats?
Yes. This theater offers D-BOX seats that synchronize movements and vibrations with on-screen action for an immersive experience.
Are there reclining seats available at this Cinemark theater?
Yes, all seats are powered recliners, providing the best seats in the house for a comfortable movie experience.
What types of payment does Cinemark Merriam and XD accept?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, and Visa.
Does this theater offer wheelchair accessible features?
Yes, the theater has wheelchair accessible entrances, parking, restrooms, and seating to accommodate all guests.
Can I purchase movie tickets online for Cinemark Merriam and XD?
Yes, tickets can be purchased online via their official website or through the Cinemark Theatres app.
Does Cinemark Merriam and XD serve food and refreshments?
Yes, they offer fast food, fresh popcorn, and have a snack bar and restaurant on-site.
Is Cinemark Merriam and XD family-friendly?
Yes, the theater welcomes families and children, and offers assisted listening devices and hearing loops.
How can I reach Cinemark Merriam and XD by public transit?
You can use First Student bus station nearby to access local transit options to the theater.
What nearby attractions can I visit before or after watching a movie at Cinemark Merriam and XD?
Hadley Park Apartments, a local landmark and park, offers a pleasant spot to visit close to the theater.
Are there places for dining or shopping near Cinemark Merriam and XD?
Yes, nearby you can find dining and entertainment options like Cinemark 20 and XD and Cinemark Merriam,KS, as well as shopping at The Home Depot and DICK'S Sporting Goods.