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Many customers praised the theater for being clean, including the bathrooms and seating areas.
Staff Service
The staff received positive feedback for being friendly, helpful, and attentive to customer needs.
Seating Comfort
Several reviews mentioned discomfort with the seating, noting that the chairs are outdated and not suitable for larger individuals.
Movie Experience
Customers expressed frustration with long commercial breaks before movies and issues with sound quality during screenings.
Pricing
While some customers appreciated the lower ticket prices, many found concessions to be overpriced.
SM
steven mcclelland
Nov 8, 2025
5.0
So clean !! Really Nice theater!!
KR
Kurt Reid
Nov 8, 2025
1.0
Just went to see an early movie today. I arrived 15 minutes before the movie started. All the doors were locked. I couldn't get into the lobby to by a ticket. There were cars alongside so i know the employees were there. Looks like I'll be going to Portage from now on to catch a movie.
JM
JaY “Cobra” Money
Sep 18, 2025
3.0
Its what youd expect nothing more nothing less these days there are only a select few movies that are considered worth it to go to an actual theater and spend your hard earned money on so choose wisely!
TP
Tiffany Peaslee
Sep 14, 2025
1.0
My first time ever going to this movie theater. Couple we went with, didnt read their tickets correct. Innocent mistake, sitting in the wrong seats. We were never asked by patrons if we were in wrong seats and could move. Certainly, if they had asked we would have moved. Instead they decided to get an employee. The theater was NOT sold out so there were many empty seats. This was the start of our horrible experience. Instead of employee asking us to move to an empty seat. We were made out to be a spectacle in front of all movie goers. Couple we were with showed their tickets and was escorted to the seats on tickets. However there was a person sitting in our seat. Employee DID NOT ask that person what their ticketed seat was and just told to move down. So yes I spoke up saying if your going to make us sit in OUR ASSIGGNED seats then that person, should have been checked as well. Employee said "all these seats down here are empty so that doesnt matter. Just like many in the upper seats were empty. In beginning of movie it says to silent phones. Nothing about not being on your phone. 2nd approach came when employee told my husband to put his phone away. Again being singled out, the ones who were asked to move out of our seats were on their phones as well and talking, but never spoken too. The movie screen is up above my husband's phone was not in view of movie screen or sound on. It wasnt necessary to been snitched about. Since the lighting low. We felt very targeted due to our ethnicity. So, yes my husband made that comment. Uncalled for...yes. We were being targeted. As others were getting away with the same activities we were doing. By 3rd time these individuals came at us through employees they had an officer there. We were escorted out. All people are supposed to be treated equally. The others on their phones were not told anything. These same people clapped when we got escorted out. At that time, equally they should have been removed too. Always been able to whisper to each other and use a phone, on silent. Do better and treat all equal. We were offered free tickets, due to the prejudice We will NEVER return to this location and was given a refund.
JP
Joey Peaslee
Sep 13, 2025
1.0
Accidentally bought tickets in wrong row. Theater was empty when arrived. Didnt see the issue. The attendant came in asking to see our tickets then made us move to our ticketed seats. She then asked person in ours to move, but not asking to see his ticket and make them sit in their assigned seat. If that was possible for him to sit wherever. Then to be fair, that same courteous to him should be given t9 all. Being able to sit in a different empty seat. Especially when there are MANY empty seats. This was the issue. Totally ruined the experience.
Frequently Asked Questions About Cinemark Valparaiso
Where is Cinemark Valparaiso located?
Cinemark Valparaiso is located at 700 Porter's Vale Blvd., Valparaiso, IN 46383, USA.
What services does Cinemark Valparaiso offer for ticket purchasing?
You can buy movie tickets online through the Cinemark Theatres app or website, and in-store pickup is available.
What amenities are available at Cinemark Valparaiso?
The theater offers fresh popcorn and candy, 3D movies, stadium seating, assisted listening devices, and wheelchair accessible entrance, parking, seating, and restrooms.
Is Cinemark Valparaiso family-friendly?
Yes, Cinemark Valparaiso welcomes families and children.
What payment options can I use at Cinemark Valparaiso?
You can pay with American Express, Android Pay, Apple Pay, cash, contactless payments, Discover, Mastercard, and Visa.
Does Cinemark Valparaiso offer any discounts?
Yes, they offer discounts for active military members.
How can I contact Cinemark Valparaiso?
You can call them at +1 219-464-0260 for inquiries.
What are some nearby places I can visit around Cinemark Valparaiso?
Nearby you can visit Gordmans department store, Halloween City retail store, and Party City Porter's Vale for party and costume supplies.
Are there convenient dining options near Cinemark Valparaiso?
Yes, nearby dining options include Starbucks coffee shops and McAlister's Deli for sandwiches and salads.
What fitness and wellness facilities are near Cinemark Valparaiso?
Orangetheory Fitness Valparaiso gym and Massage Envy - Valparaiso spa are close by for fitness classes and wellness treatments.