Many customers reported that the seats are worn out, peeling, and in need of replacement.
Cleanliness
Feedback indicates that the theater's cleanliness, particularly in restrooms and seating areas, is lacking.
Customer Service
While some reviews praised friendly staff, others highlighted poor customer service experiences, especially during issues.
Pricing
Customers frequently mentioned high ticket and concession prices, with some feeling that the quality does not match the cost.
Overall Experience
Mixed reviews on the overall experience, with some enjoying the atmosphere and others expressing disappointment in various aspects.
VC
Varun Ch
Aug 2, 2025
5.0
Great theatre with Recliner seats… Sad that’s it’s closed now…
GG
G
Aug 1, 2025
5.0
This was my good to theatre. I loved the stone designs and the back section was nicely chilly. It seems to be permanently closed now according to their website, I hope it mots true. If so rip my good friend…
KR
Kallam Pavan Reddy
Jul 25, 2025
5.0
The screen is big enough to enjoy watching, and the seats are recliners. Overall, it was a good experience—would have been even better if it were IMAX.
AA
Ashrut
Jul 17, 2025
4.0
It's always a amazing treat to come visit the theaters at Warrenville however I believe it's time they upgraded their seats they're wearing down look very old or a company that gives us great joy to come here and watch the movies I would prefer they will maintain their seating arrangements as pristine and brand new
TB
Tom Bartley
Jul 13, 2025
1.0
What a horrendous theater. The fake leather seats were completely worn out. Popcorn and food on the seats. Bathrooms were disgusting. Go to Hollywood Palms. At least there they care about the guest.