Many customers reported that the seats are worn out, peeling, and in need of replacement, leading to discomfort during movies.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in restrooms and seating areas, with some customers finding them dirty or poorly maintained.
Customer Service
While some customers praised the friendly staff, others reported poor service experiences, including unhelpful responses to complaints and a lack of staff presence.
Pricing
Customers expressed concerns about high ticket and concession prices, with some feeling that the quality did not match the cost.
Overall Experience
Feedback was mixed, with some enjoying their visits due to comfortable seating and good sound quality, while others had negative experiences due to maintenance issues and service.
VC
Varun Ch
Aug 2, 2025
5.0
Great theatre with Recliner seats… Sad that’s it’s closed now…
GG
G
Aug 1, 2025
5.0
This was my good to theatre. I loved the stone designs and the back section was nicely chilly. It seems to be permanently closed now according to their website, I hope it mots true. If so rip my good friend…
KR
Kallam Pavan Reddy
Jul 25, 2025
5.0
The screen is big enough to enjoy watching, and the seats are recliners. Overall, it was a good experience—would have been even better if it were IMAX.
AA
Ashrut
Jul 17, 2025
4.0
It's always a amazing treat to come visit the theaters at Warrenville however I believe it's time they upgraded their seats they're wearing down look very old or a company that gives us great joy to come here and watch the movies I would prefer they will maintain their seating arrangements as pristine and brand new
KP
Kelsey Plocinski
Feb 1, 2019
5.0
This theater has reclining seats, which I love. The popcorn was delicious too. For what I could tell the theater was clean and well organized. I came on a slow day, so there were no lines or waiting.