This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.
Many customers noted issues with cleanliness, particularly in the bathrooms and seating areas, with some reporting unsanitary conditions and odors.
Customer Service
Feedback on customer service was mixed; while some praised friendly and helpful staff, others reported rudeness and poor handling of issues.
Comfort
The seating was generally described as comfortable, with many enjoying the reclining chairs, though some noted that the seats were showing signs of wear.
Food Quality
Customers had varied experiences with food quality, with some enjoying the snacks while others complained about stale popcorn and high prices.
Overall Experience
While many customers enjoyed their movie experience, there were significant complaints about cleanliness, service, and the condition of the theater, leading to a decline in overall satisfaction.
JP
Jimmy Persino
Nov 15, 2025
5.0
Clean, comfortable theater and lounge area. Great theater sound!
NA
Nick Alexander
Nov 10, 2025
5.0
Danny and Neo are some of the best customer service reps you could possibly ask for. Their work may be done behind a register, but they know how to handle customers through and through.
JZ
Javier Zaizar
Nov 10, 2025
5.0
Me encanta este cine es limpio y agradable
JD
Joseph DiGangi
Nov 8, 2025
5.0
They have a huge dlx laser projector screen. All the chairs recline.
JO
Joseph Ortega
Nov 7, 2025
5.0
Love the popcorn easy preorder tickets and the staff is always helpful
Frequently Asked Questions About Marcus Orland Park Cinema
What are the operating hours of Marcus Orland Park Cinema?
Marcus Orland Park Cinema is open every day from 10:00 AM to 10:00 PM.
What kind of movies and services does Marcus Orland Park Cinema offer?
The cinema offers a variety of movies along with food concessions. It features special amenities like DreamLoungers, UltraScreenDLX, and SuperScreenDLX.
What payment options are accepted at Marcus Orland Park Cinema?
They accept CASH, DISCOVER, MASTERCARD, and VISA as payment methods.
Is Marcus Orland Park Cinema wheelchair accessible?
Yes, the cinema has wheelchair accessible entrances, parking, seating, and restrooms to accommodate guests with disabilities.
Does Marcus Orland Park Cinema provide free Wi-Fi?
Yes, free Wi-Fi is available for guests at the cinema.
Is Marcus Orland Park Cinema family-friendly?
Yes, the cinema welcomes families and children, offering a comfortable environment for all ages.
Are there discounts for active military personnel at Marcus Orland Park Cinema?
Yes, the cinema offers discounts for active military members.
What are some nearby dining options to Marcus Orland Park Cinema?
Nearby, you can enjoy dining at Wu's House, a Japanese sushi restaurant, perfect for grabbing a meal before or after your movie.
Are there any nearby hotels if I'm visiting Marcus Orland Park Cinema from out of town?
Yes, Hampton Inn Chicago Orland Park is a nearby hotel where visitors can stay while enjoying movies at the cinema.
Can I combine a visit to Marcus Orland Park Cinema with nearby health and wellness services?
Certainly. Near the cinema, there are health and wellness centers such as Full Strength Spine and Health and Back In Action Wellness Center that offer chiropractic and massage services, perfect for a relaxing day.