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Multiple reviews highlighted issues with rude and unprofessional staff, particularly an older lady who consistently received negative feedback for her attitude towards customers.
Cleanliness
While some customers noted that the theater was clean, others reported unsanitary conditions, including unpleasant odors and dirty bathrooms.
Seating Comfort
Several customers expressed dissatisfaction with the seating, describing it as uncomfortable and outdated, which detracted from their movie experience.
Pricing
Many reviews praised the affordable ticket prices and good value for concessions, making it a popular choice for families.
Customer Service
There were mixed reviews on customer service, with some praising friendly staff while others reported negative experiences, particularly with management.
WG
wilmer galaviz
Nov 15, 2025
5.0
Sillas cómodas buena atención rápida baños limpios películas en Español
AT
Ankit Tyagi
Nov 1, 2025
5.0
Nicely maintained
AM
Anwar Mogal
Oct 22, 2025
3.0
Went to an Indian action movie with a lot of background music. The sound was terrible, and they had it blasting from the overhead speakers, it was a very bad experience. I conveyed my concerns to the staff in the middle of the movie, but nothing changed. The theater itself was decent and clean, but because of the sound issues, I couldn’t enjoy what should have been a good movie.
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peter
Oct 21, 2025
5.0
Next to our home is the best
DO
Diana Olganova
Oct 1, 2025
1.0
Nope never again!, the staff neeed to be re checked and someone needs to do something about the morality of these employees, Cinemark, honestly send Human Resources to this establishment, the management and the whole staff is horrible, especially the manager and this old lady working there, treating all customers like garbage, and kids like they are criminals, won’t allow the basic necessity like water, bathrooms are disgusting, rooms are outdated, and just the atmosphere is not there, I can tell corporate doesn’t care about this location at all, never come to this theatre if your there to enjoy yourself, you’ll walk away with dirty looks and childish remarks