Cinemark Louis Joliet Mall

4.3
1788 reviews

About

Movie TheaterEvent Venue
Visit Our Cinemark Theater in Joliet, IL. Enjoy fast food, fresh popcorn, and your favorite candy. Upgrade your movie with DBOX and recliner seats today! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Louis Joliet Mall
3340 Mall Loop Drive, Joliet, IL
60431, United States

Reviews

4.3
1,788 reviews
5 stars
1,084
4 stars
431
3 stars
143
2 stars
45
1 star
85

What are people saying?

AI-generated from recent customer reviews

Comfortable Seating

Customers consistently praised the comfortable, heated, and reclining seats, enhancing their movie-watching experience.

Friendly Staff

Many reviews highlighted the friendly and helpful nature of the staff, with specific mentions of managers assisting customers effectively.

Cleanliness

The theater is frequently noted for its cleanliness, with many customers appreciating the well-maintained environment.

Concessions Issues

Some customers expressed dissatisfaction with the concessions, citing inefficiencies and high prices, while others enjoyed the variety offered.

Mixed Experiences

While many had positive experiences, a few reviews mentioned issues with staff behavior and disorganization, indicating room for improvement.
  • JG
    Josh Green
    2 days ago
    1.0
    Showing new horror movies once a day at 11 pm so that you can show wicked 863 times a day is easily the most frustrating thing I’ve seen at the cinema all year
  • DJ
    Dinorah Jimenez
    Nov 2, 2025
    5.0
    Movie night was great seats were comfy
  • AA
    Aaron
    Sep 20, 2025
    5.0
    Very friendly staff, clean theater. Love the heated lumbar recliners!!! Best way to watch a movie!
  • KK
    kookas kiko
    Sep 9, 2025
    1.0
    Can only take kids to rated R before 6pm I'm always here and since when did they implement this.?
  • BS
    Brian Smith
    Sep 6, 2025
    5.0
    The manager Sam was awesome! He helped me out with an event I was taking care of at the last minute. I had all different ages in my party and he managed it perfectly. His staff was also very helpful. DeNia was very patient with me, I was stressed out, but she helped me have an enjoyable entry into the facility. Seriously, Sam was super professional, whoever hired these individuals did a great job when selecting them! I've been coming here for 18 years, **LOVE YOUR FACILITY**

Frequently Asked Questions About Cinemark Louis Joliet Mall

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this theater have D-BOX?

Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.