Marcus Gurnee Mills Cinema

4.3
3100 reviews

About

Movie Theater
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Marcus Gurnee Mills Cinema
6144 Grand Ave., Gurnee, IL
60031, United States

Hours

Reviews

4.3
3,100 reviews
5 stars
1,952
4 stars
676
3 stars
188
2 stars
85
1 star
199

What are people saying?

AI-generated from recent customer reviews

Comfortable Seating

Many customers praised the comfortable seating in the theater, highlighting it as a positive aspect of their experience.

Staff Service

The staff received mixed reviews; while some customers appreciated the friendly and helpful service, others reported rude behavior and poor customer service.

Food Quality and Pricing

Customers noted that while the food options were good, prices were considered inflated and some food items were disappointing.

Safety Concerns

Several reviews raised concerns about safety, particularly regarding the seating layout and the theater's policies for underage guests.

Cleanliness Issues

There were multiple mentions of cleanliness problems, particularly in the bathrooms and seating areas, which detracted from the overall experience.
  • AL
    An Luu
    Nov 16, 2025
    1.0
    Badlands 4dx: amazing. Tron 3d: great. Running man 4dx: waste of time and money. Volume was low, no 3d glasses like badlands which makes it 2dx, yet charged 4dx prices. What a bore. Terrible experience. Hope to get a refund.
  • SJ
    Sharon Jedlicka
    Oct 30, 2025
    5.0
    Their seats are comfortable
  • NS
    Nancy Segovia
    Oct 26, 2025
    4.0
    Nobody in the movie theater except one person, how sad. The conjuring was good movie.
  • MB
    Megan Beth
    Oct 23, 2025
    1.0
    The seating is too dangerous there is no barrier to stop people from falling below except inadequate guardrails...which the kid in front of us was using like a jungle gym... he could have fallen to his death. This is more than negligence and irresponsibility this is bad people creating pits for us to fall into.
  • WB
    Wes's Basement
    Oct 14, 2025
    3.0
    Nice theater, horribly inflated food prices. Pizza was horrible and almost paper thin.

Frequently Asked Questions About Marcus Gurnee Mills Cinema

What are the operating hours of Marcus Gurnee Mills Cinema?

Marcus Gurnee Mills Cinema is open daily from 10:00 AM to 10:00 PM.

What types of payment does Marcus Gurnee Mills Cinema accept?

The cinema accepts CASH, Discover, Mastercard, and Visa payments.