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Many customers praised the theater for being clean and well-kept, although some noted issues with cleanliness in certain areas.
Customer Service
Feedback on customer service was mixed; while some staff were described as friendly and helpful, others received criticism for being unprofessional and unresponsive.
Comfort and Amenities
The theater's comfortable seating and good audio-visual quality were frequently highlighted, though some seats were reported as worn or malfunctioning.
Food Quality
While some customers enjoyed the food options, others complained about the quality and pricing of snacks, particularly stale popcorn and high prices.
Overall Experience
Overall, many customers had positive experiences, especially on promotional days like $6 Tuesdays, but there were notable complaints about management and customer service issues.
MO
Miguel Angel Jaimes Ochoa
Jan 2, 2026
4.0
Te atienden rápido tanto en los tickets como en la comida
DH
Drew Hall
Dec 31, 2025
5.0
Got my own movie theater to myself was cool and super comfortable seats
JM
jandos mh
Dec 26, 2025
5.0
Ojalá Google tuviera una una opción para calificar al público que frecuenta cualquier lugar familiar , en lo personal el cinema esta super bien las salas tienen un buen audio y buena visión en la pantalla el,detalle de los asientos reclinabes te hace sentir muy como .. y por último hago una cordial invitación a todo público que sea limpio deposite su basura en su lugar ,sean pacientes en las líneas de espera y sobretodo cuiden,los baños es muy normal ir después de mirar una película mantengan limpio lugares familiares.
Buen cinema
DD
Darlene
Dec 20, 2025
5.0
I’ve been going to this movie theater for quite some time and never had any problems always clean and the popcorn is excellent as well as the staff
EE
ElitePenGuin
Dec 6, 2025
1.0
Hands down one of the worst experiences I’ve ever had. I waited over 20 minutes for a single burger, and when I finally asked for a refund, the manager processed it but clearly didn’t care at all. Every employee acted like they couldn’t be bothered — zero urgency, zero customer service, zero professionalism.
To make it worse, the popcorn was stale, and it ended up making both me and my partner’s stomachs hurt. For a first visit, this place was a complete disaster. I won’t ever be coming back, and I’d strongly warn others to avoid wasting their time and money here.
Frequently Asked Questions About Marcus Country Club Hills Cinema
What are the operating hours of Marcus Country Club Hills Cinema?
The cinema is open daily from 10:00 AM to 10:00 PM.
Where is Marcus Country Club Hills Cinema located?
It is located at 4201 W. 167th Street, Country Club Hills, IL 60478, United States.
What types of movies and services does Marcus Country Club Hills Cinema offer?
The cinema offers movies and food services including concessions. Special features include DreamLoungers, UltraScreenDLX, and SuperScreenDLX screens.
What payment methods are accepted at Marcus Country Club Hills Cinema?
The cinema accepts payment by cash, Discover, MasterCard, and Visa.
Is Marcus Country Club Hills Cinema accessible for people with disabilities?
Yes, the cinema provides wheelchair accessible entrance, parking, seating, and restrooms. It also offers assisted listening devices.
Does Marcus Country Club Hills Cinema offer any discounts?
Yes, there are discounts available for active military members.
Is food available at Marcus Country Club Hills Cinema?
Yes, the cinema serves food and has a restaurant on site.
What nearby dining options are available around Marcus Country Club Hills Cinema?
Nearby dining options include Kenny's Ribs & Chicken, Blue Lagoon Seafood and Bar, Caribbean Jerk Palace, Bellarina's Culinary, Pizza Hut, Subway, Panda Express, and McDonald's.
Are there shopping centers or stores near Marcus Country Club Hills Cinema?
Yes, Country Club Plaza shopping center is nearby, along with stores like Cricket Wireless, Metro by T-Mobile, Verizon Authorized Retailer - Wireless Zone, Guitar Center, GNC, Rainbow Apparel, and RadioShack.
What local attractions or services are close to Marcus Country Club Hills Cinema for customers?
Customers can visit nearby places such as DaVita Country Hills Dialysis for medical needs, Extra Space Storage for storage services, and Hair Cafe Salon or Menas Hair Design 167 for beauty and hair services. After movies, these offer convenient options in the area.