Marcus Addison Cinema

4.4
4633 reviews

About

Movie Theater
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Marcus Addison Cinema
1555 West Lake Street, Addison, IL
60101, United States

Hours

Reviews

4.4
4,633 reviews
5 stars
3,007
4 stars
1,041
3 stars
267
2 stars
108
1 star
210

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in the bathrooms and theaters, with reports of dirty seats and trash left behind.

Customer Service

Customer service experiences varied, with some staff being described as friendly and helpful, while others were noted for being rude or unprofessional.

Pricing

Many customers found ticket and concession prices to be high, although some appreciated discounts on certain days.

Seating Comfort

Feedback on seating was mixed; while some found the recliner seats comfortable, others reported worn and uncomfortable seats.

Technology Experience

Customers enjoyed the advanced technology like ScreenX and Ultrascreen, but some felt misled by promotional materials regarding these features.
  • TT
    Terry
    4 days ago
    5.0
    Love the free refills!!! Clean theater!!!!
  • MM
    Michael Montino
    Nov 6, 2025
    3.0
    This theater is decent I think. The sound and picture quality is below other places like an AMC. The prices are high so it’s hard to justify other than if you live close. They do have Tuesday discounts which is nice but anytime the local schools are out for a Tuesday, they take that discount away and it’s full price. They took away the no service charge for members. I tried using a Groupon for a 40 year old movie re release and it Wouldn’t accept it for some reason. Called to get help from the manager and she completely didn’t care to help. Didn’t want to listen to my question just kept saying call Groupon and I hate those stupid things. Couldn’t even answer questions what “no passes” meant on their own website and if that included groupon.
  • MR
    Michael R
    Nov 5, 2025
    1.0
    First time I have ever been asked for ID to watch a movie and denied entry for not showing one for a already purchased ticket.
  • TF
    Tom Ford
    Nov 3, 2025
    5.0
    They need to upgrade the system to Apple Pay accessible but besides that a great theatre
  • DS
    Danier Sullivan
    Oct 26, 2025
    1.0
    The food is way over priced as are the admissions. The bathrooms are filthy and the theaters are not cleaned well at all between showings. Manager Andy was no help with my issue and to top things off I was told I used a non refundable payment method after I was not able to finish the movie due to issues with power from the new screen x that was installed. This is the worst experience I’ve had with a movie theater and I will not be returning.

Frequently Asked Questions About Marcus Addison Cinema

What are the operating hours of Marcus Addison Cinema?

Marcus Addison Cinema is open daily from 10:00 AM to 10:00 PM.

Where is Marcus Addison Cinema located?

The cinema is located at 1555 West Lake Street, Addison, IL 60101.