Marcus Addison Cinema

4.4
4659 reviews

About

Movie TheaterMovie Tavern Theatre
This cinema is now open! Updated health and safety measures are in place to create a safe and comfortable experience for our valued guests! Please visit website for showtimes.

Details

  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Marcus Addison Cinema
1555 West Lake Street, Addison, IL
60101, United States

Hours

Reviews

4.4
4,659 reviews
5 stars
3,022
4 stars
1,049
3 stars
268
2 stars
107
1 star
213

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff professionalism; some customers reported rude interactions while others praised friendly service.

Cleanliness

Concerns about cleanliness in theaters and bathrooms, with multiple reports of dirty conditions.

Comfort and Amenities

Customers appreciated the comfortable recliner seats and the variety of snacks, though some noted that seats were worn and in need of repair.

Pricing

Ticket and concession prices are considered high, but some customers appreciated discount days and free refills.

Technology Issues

Several reviews mentioned problems with sound and picture quality, particularly with the new ScreenX format.
  • BJ
    Bodgan Jodczyk
    3 days ago
    4.0
    Needed cleaning service
  • BF
    Bob Fagan
    Jan 1, 2026
    5.0
    Always love the movies at the Marcus Addison Theater.
  • CB
    Candise Bolton
    Dec 26, 2025
    1.0
    I am writing to formally report an unprofessional and disrespectful interaction I experienced with a movie theater attendant during my visit this evening (12/26/2025 @710 ) While asking routine questions about seating and proceeding to payment, I was informed that tap payment was not accepted. Although I understand payment policies vary, the attendant repeatedly corrected my wording in a dismissive manner and spoke to me with an unnecessarily rude and condescending tone. Despite my attempts to proceed calmly, the behavior continued. I respectfully asked the attendant if I had done something to offend him, to which he responded that I had not. However, the manner in which he continued to speak to me was inappropriate and unacceptable in a customer service environment. I made it clear that I was not objecting to the information being provided, but rather to the disrespectful way it was being communicated. I visit theaters expecting professionalism, courtesy, and basic respect. Unfortunately, this interaction fell far below those expectations and left me uncomfortable and disappointed. I hope this matter can be addressed to ensure future customers are treated with professionalism and respect. Thank you for taking the time to review my concern. Sincerely, G. Bolton
  • YC
    Yazmin Carmona
    Dec 25, 2025
    4.0
    Everything is good just marcus theater has to do something about those poles
  • NH
    Noel Hermosillo
    Nov 30, 2025
    5.0
    I've been coming here for almost three decades. Most recently, I brought my kids here to watch the Super Mario movie on opening day. It was jam-packed, but the staff handled the crowd accordingly. Marcus is one of the few locations with the ultra screen. This is my go-to Plenty of bathrooms down both halls. Very clean and ADA. The reclining chairs added to the experience. My kids loved it. I'm looking forward to bringing them back. My favorite part was the adult bar. A variety of drinks. Drink them there at the bar or take them back with you to the movie :).

Frequently Asked Questions About Marcus Addison Cinema

What are the operating hours of Marcus Addison Cinema?

Marcus Addison Cinema is open daily from 10:00 AM to 10:00 PM.

Where is Marcus Addison Cinema located?

The cinema is located at 1555 West Lake Street, Addison, IL 60101.