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The Operating Room West Des Moines

About

Cocktail LoungeAmusement ParkBarChildren's Party ServiceEvent PlannerEvent VenueToysVideo Arcade
The Operating Room is an Arcade & Bar with games, pinball, a full bar, craft cocktail slushies, delicious food and tons of fun. Our state of the art arcade not only has the best modern arcade games and pinball available, but players don't have to be inconvenienced with dirty coins or tokens. Our card system lets players load any amount of money on a card and tap to play. Some of our games even give skill based points directly to your card that can be redeemed for great prizes. There are currently three locations to play and Operating Room games cards work at any of our locations and never expire. Players can load up a play card at any Operating Room location. We also host special events, parties, birthdays, corporate team building event.

Location

The Operating Room West Des Moines
5515 Mills Civic Pkwy #130, West Des Moines, IA
50266, United States

Hours

MondayClosed
Tuesday3:00 PM - 11:00 PM
Wednesday3:00 PM - 11:00 PM
Thursday3:00 PM - 1:00 AM
Friday3:00 PM - 1:00 AM
Saturday11:00 AM - 1:00 AM
Sunday11:00 AM - 11:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.