Cinemark Century Jordan Creek 20 and XD

4.5
2415 reviews

About

Movie TheaterEvent Venue
Visit Our Cinemark Theater in W. Des Moines, IA. Get alcohol and food. Upgrade Your Movie with Luxury Loungers, Cinemark XD, and DBOX! Buy Tickets Online Now!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • RestroomAvailable

Location

Cinemark Century Jordan Creek 20 and XD
101 Jordan Creek Parkway, West Des Moines, IA
50266, United States

Reviews

4.5
2,415 reviews
5 stars
1,582
4 stars
611
3 stars
111
2 stars
46
1 star
65

What are people saying?

AI-generated from recent customer reviews

Pricing

Many customers found ticket and concession prices to be excessively high, leading to frustration.

Seating Comfort

While some enjoyed the recliner seats, others reported that many seats were worn and uncomfortable.

Customer Service

Mixed reviews on staff behavior; some praised helpfulness while others reported poor management and unwelcoming attitudes.

Cleanliness

Concerns were raised about cleanliness, particularly in concession areas and bathrooms.

Movie Experience

Overall, customers appreciated the movie selection and quality, but were frustrated by long previews and delays.
  • AO
    Amy Oetting
    2 days ago
    1.0
    It felt pretty scammy when they didn't show prices for concessions, and then charged an arm and a leg. 2 medium popcorns, 2 drinks, and 2 snacks for $48. I wasn't expecting it to be cheap but that's insane. I guess I should have known better. The pop was also watered down and the previews lasted 30 minutes. All of it felt like a money grab. I'll stick with the Waukee Palms!
  • RD
    Ron Davis
    Oct 29, 2025
    4.0
    Too expensive to order tickets onlinw!!!!
  • DE
    Dante Espey
    Oct 28, 2025
    1.0
    Denied my id for the chainsaw man movie she was such a jerk and snob
  • KW
    Kassie Wilkins
    Oct 27, 2025
    2.0
    ACCESSIBILITY CONCERN/ADA: The doors that lead into each movie do not have buttons for wheelchairs to enter safely and are not wide enough to get people through safely. This negatively impacts the experience of folks with disabilities and wheelchair users. Do better! Everything else is fantastic.
  • RF
    Reece Farrar
    Sep 21, 2025
    1.0
    Movie stated it starts at 1:05. i Had to work later that day so 1:05 was perfect but they showed 30 minutes of ads at 1:05 so the movie didn't start till 1:35. Because of this i had to leave near the end to get to work. It would have been perfect if the movie started at its stated time when buying the tickets.

Frequently Asked Questions About Cinemark Century Jordan Creek 20 and XD

Does this Cinemark theater have reclining seats?

Yes. Come and enjoy the movie in a powered recliner chair. The best seat in the house is every seat in movie theatres with recliners.

Does this theater have D-BOX?

Yes. This theater has D-BOX seats. D-BOX seats synchronize synchronized movements and vibrations perfectly with action on-screen.