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Customers frequently praised the comfortable reclining seats and spacious layout of the theaters.
Customer Service
While many reviews highlighted friendly and helpful staff, there were notable complaints about poor service and unhelpful management in certain situations.
Technical Issues
Several customers reported problems with screen quality, sound clarity, and projector maintenance, leading to a disappointing viewing experience.
Pricing Concerns
Many reviews mentioned high ticket and concession prices, with some customers feeling that the value did not match the cost.
Cleanliness
Feedback on cleanliness was mixed; while some found the theater clean and well-maintained, others reported unsanitary conditions in bathrooms and public areas.
JU
Jordan Unfred
2 days ago
2.0
The sound in theatre 10 has been awful both times I have been seated in there. It’s so muffled in the middle and surround around the sides that it makes it difficult to understand any dialog or singing, especially for a musical movie. The attendants were kind enough to help us get new tickets to a different theatre for a later time after the issue still hadn’t been resolved, but we were still upcharged to get into the next available showing. It would’ve been a great opportunity for customer service if they had waived it, but we couldn’t last 20 minutes into the movie without being disappointed and leaving.
NL
Nicole Langerman
2 days ago
5.0
Friendly staff, great food, very clean.
JE
Julie Estelle
3 days ago
5.0
Very polite staff and loved the generous birthday gift of a super popcorn and pop combo!
WW
WallacevsJordan
6 days ago
4.0
Good seats. Good service but man...the prices. I payed less for bigger size and popcorn is 8+ dollars.
KK
Kelly
Nov 11, 2025
5.0
Very comfortable chairs. Excellent sound system.
Downside... concessions are more expensive than they need to be.
Frequently Asked Questions About Marcus Cedar Rapids Cinema
What are the operating hours of Marcus Cedar Rapids Cinema?
Marcus Cedar Rapids Cinema is open every day from 10:00 AM to 10:00 PM.
Where is Marcus Cedar Rapids Cinema located?
The cinema is located at 5340 Council Street NE, Cedar Rapids, IA 52402, USA.
What types of payment does Marcus Cedar Rapids Cinema accept?
The cinema accepts CASH, Discover, MasterCard, and VISA as payment options.
What movie experiences and specialties does Marcus Cedar Rapids Cinema offer?
Marcus Cedar Rapids Cinema features DreamLoungers, UltraScreenDLX, and SuperScreenDLX experiences for moviegoers.
Does Marcus Cedar Rapids Cinema offer food and concessions?
Yes, the cinema provides both movies and food, including concessions as part of its services.
Are there accommodations for guests with disabilities at Marcus Cedar Rapids Cinema?
Yes, the cinema has wheelchair-accessible entrances, parking, seating, and restrooms, along with assisted listening devices.
Is Marcus Cedar Rapids Cinema family-friendly?
Yes, the cinema welcomes families and children to enjoy their movie experiences.
Can I find other movie theaters near Marcus Cedar Rapids Cinema?
Yes, nearby options include Marcus Wehrenberg Cedar Rapids Cinema, Marcus Theatres, and Cedar Rapids Galaxy 16 Cinema, which offer additional viewing experiences.
What nearby dining options are available near Marcus Cedar Rapids Cinema?
Near the cinema, you can find dining places such as Oyama Sushi & Steakhouse and Oyama Japanese Steakhouse, great for meals before or after your movie.
Are there any wellness or fitness centers close to Marcus Cedar Rapids Cinema?
Yes, nearby there are facilities such as Mercy Fitness Center, The YMCA At Mercy Health Plaza, and Cross Fit Cedar Rapids that you can visit for health and fitness activities.