Business Details
Unit 1, 18 - 20 St Mary's Square, Swansea, WLS
SA1 5HR, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210336
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 6:00 PM
Tuesday9:00 AM - 6:00 PM
Wednesday9:00 AM - 6:00 PM
Thursday9:00 AM - 6:00 PM
Friday9:00 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 4:30 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Unit 1, 18 - 20 St Mary's Square in Swansea, with popular core products available at this location.
Reviews
4.3
973 reviews
5 stars
554
4 stars
255
3 stars
117
2 stars
24
1 star
23
- YYYvesJun 10, 20261.0Rude staff was very hostile when I wanted to return an item sort this out
- CJC JMay 7, 20265.0Visited the other day to get some stuff and the customer service was 10/10! Sam D was so friendly! Thank you so much:)
- BDBazel DaviesApr 23, 20261.0Okay listen, they've got cool stuff BUT everything is EXTREMELY overpriced, Even the shirts are like £20 which is crazy, I've bought 2 of the funko pops from here and they were nearly £30 each, when i got home I realised they looked like they'd been opened and they lose value when you open them, over £40 for 2 funko pops and they weren't even of good value, ripoff, i do not recommend
- JWjamie webbApr 17, 20265.0Great shop. Loads of collectors items.
- ATax twoApr 16, 20265.0HMV è molto assortito di musica,anga, e tanto altro ancora. Puoi trovare di tutto.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel an order placed at hmv Swansea?
To cancel your order, please return to the original store with your receipt and speak to a staff member. Alternatively, contact Customer Service via the help centre with your order details for assistance.
How long does it take for orders to arrive in store at hmv Swansea?
Most orders placed in store arrive within 7-10 working days, but some items may take longer, up to 28 days as we attempt to source the product.
Does the Gift Card purchased at hmv Swansea expire?
Gift Cards are valid for 24 months from purchase. Using the card during this period extends the expiry by another 24 months from the last use.
Where can I buy or use an hmv Gift Card in Swansea?
You can buy Gift Cards at the hmv Swansea store and use them for purchases there or at any Fopp store.
What payment methods does hmv Swansea accept?
The store accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Maestro, MasterCard, and Visa.
What are the opening hours of hmv in Swansea?
hmv Swansea is open Monday to Saturday from 09:00 to 18:00 and Sunday from 10:30 to 16:30.
Can I collect an order placed online at a different hmv Swansea store location?
No, orders cannot be transferred between stores and must be collected from the store where the order was originally placed.
What nearby stores can I visit after shopping at hmv Swansea?
After visiting hmv Swansea, you can explore nearby stores like The Works for books and crafts, Boots Opticians for health and eyewear, and Game for video games.
Are there any nearby jewelry stores near hmv Swansea?
Yes, nearby jewelry stores include H. Samuel, H.Samuel bridal shop, Clogau, Pandora, and Jewellery Centre, ideal if you're looking for gifts or accessories.
What dining options are near hmv Swansea for a meal after shopping?
Nearby restaurants include Popty Pizza for quick pizza, Fusion for sushi, and other eateries where you can enjoy a meal after shopping.
Brand Certified Facts from hmv
This information is certified by hmv and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified June 21, 2026Yext Knowledge Graph
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