Business Details
Unit 39, Peterborough,
PE1 1NH, United Kingdom
Certified by hmv • May 24, 2026
+44 8432 210292
Certified by hmv • May 24, 2026
https://www.hmv.com/store-finder
Certified by hmv • May 24, 2026
About
Certified by hmv • May 24, 2026
Music StoreBooksBook ShopVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with 120 stores around the the UK, offering a wide selection of new release and catalogue titles.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
Certified by hmv • May 24, 2026
Hours
Certified by hmv • May 24, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 6:00 PM
Sunday10:30 AM - 4:30 PM
Reviews
4.3
184 reviews
5 stars
101
4 stars
47
3 stars
26
2 stars
3
1 star
7
- MOMotunrayo OgunfuyeJan 15, 20265.0Good service and nice staff
- CFCin FollettJan 7, 20265.0Popped into hmv store today and purchased the collection of predator saga, the assistant who served us was very helpful
- JBJolmir BanifiestoDec 6, 20255.0Plenty of cool stuff
- EKEmwelda kukuDec 4, 20253.0Popped into hmv and everything was sold out :/ I wanted to buy some carrabean music but everything was gone and there was and odd smell in one of the corners of the shop. I’ve spotted that Costa worker that made my coffee and I think he “pranked” the shop workers by smoking in the shop? HMV please keep an eye out for people like this. However my husband did find what he wanted and he was pleased. 3 stars 👏👏
- DRDan RawsonDec 23, 20183.0Average place. Large store. Could do with refurbishment
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
Brand Certified Facts from hmv
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Certified May 24, 2026Yext Knowledge Graph
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