Regent Theatre

Reviews

• KH

  Kate Hall

  Aug 13, 2026
  5.0
  Beautiful theatre. Amazing show.
• PB

  Phil Bladen

  Aug 6, 2026
  5.0
  Absolutely brilliant place to go great staff great experience
• YW

  Yvonne Wright

  Aug 6, 2026
  1.0
  Disappointing that this theatre does not show actual plays anymore, they seem to do musicals and tribute acts is this a reflection of the area. The New Vic is far better for its range of performances. Such a waste of a beautiful theatre.
• AA

  Avoriaz Avoriaz

  Jul 31, 2026
  5.0
  Relaxing place to enjoy an evenings entertainment. Excellent legroom in the seats.
• TC

  Tim Clarke

  Jul 22, 2026
  2.0
  It is a shame to have to give this theatre such a low star rating, but they have only themselves to blame. The theatre itself is a lovely restoration, and the staff are very friendly and helpful. Plus, the seats are relatively comfortable compared to many other theatres. However, when I booked the tickets (several weeks in advance), there was very limited availability. My wife is Severely Vision Impaired, and we both have assistance dogs, so getting the right seats is not always easy. However, I picked two suitable seats in the balcony. When we arrived at the theatre, we were offered an "upgrade" to the stalls. We were told that because of the heatwave they had closed the balcony. This didn't make sense based on the lack of available tickets when I booked, but I just accepted it, assuming a load of people had cancelled. I learnt afterwards that this was because not many seats had sold in the first place, and it was a ploy by the theatre to move as many people as possible into the stalls so that it "looked full"! Being in the stalls was disappointing. I had booked the balcony deliberately because the view of the whole stage is better. On reflection, I wish I had stuck to my guns and stayed with the original seats. We had booked the audio described performance (for obvious reasons). Here were the next disappointments. Firstly, they did not tell us about the "touch tour". Surely it is obvious (when they know my wife is Severely Vision Impaired because we are signed up to their Accessibility Scheme) that we would at least want to know that this was happening. But no. No mention of it at all! A friend of ours, who is also blind, booked tickets for the same show, and she was not offered the touch tour either. Interestingly, she got into conversation with someone else who apparently had discovered it was taking place. That person was the only one on the tour, and the people running the tour were surprised and disappointed at the low take-up for it! I think there is a lesson to learn here... The other disappointment was the technology used for the AD. At no point were we advised that they used an app which you needed to install on your own phone. The norm is that the theatre provides headsets that link into their own system. There are pros and cons to both systems, but not to advise that you need to bring your own equipment is very poor. If my wife had not got her phone with her, or it wasn't capable of having the app installed, she would not have been able to access the AD! Similarly, though, she uses Bluetooth earbuds for comfort, which she hadn't brought with her because she didn't realise she would need them! So, instead of being able to relax before the show, we ended up fiddling with the app and trying to work out how to connect to the AD system - whilst having to get up every other minute to let someone else in to sit down! Then, of course, we realised we needed earphones so as not to disturb everyone else with the AD. So, it was yet another trip back to the box office for advice! They were able to offer us a set of earphones. Doubtless second-hand, and on reflection, the hygiene implications were probably very questionable. At least it got us over the problem. In all other theatres we have been to that have provided AD, we have not only had a "point of contact"; someone has always come to check that the AD was working properly before the show started. Not here. It was a great shame. The whole episode marred the experience, and we felt like a nuisance to be tolerated. Their website claims: "At ATG we believe that everyone has the right to access quality entertainment. We offer a range of services to make our events and venues as accessible as possible." The problem is that their "accessibility" is handled nationally, and there is clearly a lack of joined-up thinking between the national department and the regional theatres. It is not rocket science to provide for those with access needs.