Business Details
Units 46/47, Woking, SRY
GU21 6GD, United Kingdom
Certified by hmv • Oct 11, 2026
+44 8432 210362
Certified by hmv • Oct 11, 2026
https://hmv.com/store-finder/
Certified by hmv • Oct 11, 2026
About
Certified by hmv • Oct 11, 2026
Music StoreBooksBook ShopVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Oct 11, 2026
Hours
Certified by hmv • Oct 11, 2026
Monday9:30 AM - 6:00 PM
Tuesday9:30 AM - 6:00 PM
Wednesday9:30 AM - 6:00 PM
Thursday9:30 AM - 8:00 PM
Friday9:30 AM - 6:00 PM
Saturday9:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on Units 46/47 in Woking, with popular core products available at this location.
Reviews
4.1
49 reviews
5 stars
32
4 stars
7
3 stars
2
2 stars
1
1 star
7
- HRHector RutterSep 3, 20265.0Great place, staff very helpful and flexible with returns.
- JFJames FerrierAug 12, 20262.0Staff are friendly and shop was clean... however if this is part of HMVs high street comeback they shouldn't bother. Tiny shop, very limited selection on offer and most new releases weren't available. Save the trip and go to the bigger HMV in Reading or to London depending on travel. Such a shame as I love HMV but this was a let down.
- JDJason DomicanJul 17, 20264.0I absolutely love HMV stores so much and this store is no different! They always have so much unique stuff compared to any other high street shop! I highly recommend this shop to everyone!
- IXIts XimoOct 24, 20251.0Extremely Poor customer service, waited all day for a delivery for a sought after Pokemon product , checked multiple times throughout the day and I was the first person in the shop as the delivery arrived and was told to wait for them to be unpacked. Looked around the store while I waited patiently to be told by Amin (manager) that they had sold them while I was looking around waiting! He knew full welll I was the first person in the shop waiting for that product and couldn’t even make sure that there was 1 for me before others got to it.
- LFLouis FlemingNov 27, 20235.0Great atmosphere. Staff are lovely specially bo she was nice and very helpful.
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order at hmv Woking?
You can cancel your order by returning to the store where you placed it with your receipt, and a staff member will assist you. Alternatively, contact Customer Service through the help centre with your order number, name, and store.
When will my order arrive at hmv Woking?
Most in-store orders arrive within approximately 7-10 working days. However, some items may take longer to source, up to 28 days.
Do Gift Cards from hmv expire?
Gift Cards are valid for 24 months from purchase date. Using the card extends the expiry by another 24 months from last use, including spending, adding value, or balance checks.
Where can I purchase and use hmv Gift Cards?
You can buy Gift Cards at your local hmv or Fopp store, with values up to £250. Gift Cards are usable at all hmv and Fopp stores interchangeably.
What are the hmv Woking store opening hours?
hmv Woking is open Monday to Wednesday and Friday from 9:30 AM to 6:00 PM, Thursday until 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
What payment options does hmv Woking accept?
Payment options include American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Maestro, Mastercard, and Visa.
Can I collect my online or in-store order from a different hmv store?
No, orders must be collected from the store where they were originally placed and cannot be transferred between stores.
What nearby places can I visit when shopping at hmv Woking?
Nearby places include the New Victoria Theatre and Rhoda McGaw Theatre for live performances, H&M for clothing, and Hotel Chocolat for chocolates and treats.
How can nearby theatres enhance my visit to hmv Woking?
After shopping at hmv, you can enjoy performances or films at the nearby New Victoria Theatre and Rhoda McGaw Theatre, making for a full day of entertainment.
Are there nearby salons or spas around hmv Woking for beauty treatments?
Yes, Pinky Nails and Spa Woking and Peacocks Nail Salon are nearby places where you can enjoy beauty and spa services before or after visiting hmv.
Brand Certified Facts from hmv
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Certified October 11, 2026Yext Knowledge Graph
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