Business Details
134 - 146 High Street, Southend-on-Sea, SOS
SS1 1JX, United Kingdom
Certified by hmv • Jun 21, 2026
+44 8432 210319
Certified by hmv • Jun 21, 2026
https://hmv.com/store-finder
Certified by hmv • Jun 21, 2026
About
Certified by hmv • Jun 21, 2026
Music StoreElectronics StoreBooksVideo Game Shophmv
hmv is a leading specialist retailer of music, film, games and technology products, with over 120 stores around the UK, offering a wide selection of new release and catalogue titles.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Certified by hmv • Jun 21, 2026
Hours
Certified by hmv • Jun 21, 2026
Monday9:00 AM - 5:30 PM
Tuesday9:00 AM - 5:30 PM
Wednesday9:00 AM - 5:30 PM
Thursday9:00 AM - 5:30 PM
Friday9:00 AM - 5:30 PM
Saturday9:00 AM - 5:30 PM
Sunday10:00 AM - 4:00 PM
Products & Services
1 list · 24 items
Explore offerings from hmv on 134 - 146 High Street in Southend-on-Sea, with popular core products available at this location.
Reviews
4.3
328 reviews
5 stars
181
4 stars
94
3 stars
34
2 stars
6
1 star
13
- KHKris R HenryMay 9, 20265.0Still a fairly comprehensive store, more choice than the Basildon one. Used to be the other way round, but not any more. Got most of what we wanted and staff helpful.
- GKgemma kirbyMay 9, 20265.0Meg served me today and was so helpful!! When having trouble with a gift card she was very patient and helpful friendly and made me feel comfortable rather than awkward.
- LCLola CoombesMar 14, 20264.0This was my whole life i loved this place with my whole heart until they moved the kpop section and now there is no skz albums in sight I am very sad and angry 😤 😤😤😤😤😤😤
- CCCarole ChubbMar 24, 20235.0Great LIVE music going on!! So cool
Frequently Asked Questions About hmv
How do I cancel my order?
Please return to the store the order was placed with your receipt for a member of staff to assist you further. Our Customer Service team can also check the status of your order - please get in touch through the help centre with your order number, the name used when placing the order and which store the order was placed in.
When will my order arrive in store?
The majority of orders placed in store generally arrive within approximately 7-10* working days, however, delays can sometimes unavoidably occur and it may take longer for an item to be replenished but we'll actively attempt to source your item for a period of 28 days.*Please note that certain items may take longer to source than the average 7-10 days and may take longer to arrive in store.
Do Gift Cards expire?
Gift Cards are valid for 24 months from the date of purchase. If the card is used during this period the expiry date is extended by a further 24 months from the date of the last use.
Use constitutes spending, adding value or simply making a balance enquiry in one of our hmv or FOPP stores, or over the phone using our automated service.
How do I buy/use a Gift Card?
You can purchase a Gift Card at your local hmv or FOPP store. Simply ask a member of staff at the till and they'll be able to add any amount of your choosing up to the value of £250. When spending a gift card, you can use it as part payment and any remaining balance will remain on the card for 24 consecutive months from the date last used. What's also great is you can use a Fopp gift card in all hmv stores and vice versa.
How do I check my Gift Card balance?
Any member of staff in-store will be able to check the balance of your hmv Gift Card. Alternatively, you can call your local store and select option 4 to check the balance over the phone. Details of your local store can be found here: hmv.com/store-finder. Additionally, you can call our customer service line and use our automated service to check and extend a currently active card - simply ring 03333 234 754 and follow the options.
What is your in store returns policy?
We will exchange or refund most items purchased in error, or unwanted gifts, provided that they are returned to any hmv or FOPP store unopened, unused, unworn, and in perfect condition within 21 days of purchase and accompanied by a valid receipt. Some exclusions apply including, but not limited to: store.hmv.com purchases [please visit our online returns articles for more] Gift Cards, Products containing downloadable content including but not limited to UltraViolet codes, Food and beverages, Digital and games credit and subscriptions, PC games. These products are excluded from our Returns Policy and can only be returned in accordance with your statutory rights
Do you offer student, NHS or UK Forces discount?
We do not currently offer any discounts of this nature.
What vouchers/gift cards do you accept?
We currently accept a number of third-party vouchers, including (but not limited to) vouchers issued by Love2shop and any card bearing the Flexecash logo. All vouchers/cards must be within their expiry dates.
What forms of ID do you accept?
We accept Photo Driving Licences and Passports and any cards featuring the PASS (Proof of Age Standards Scheme) hologram, eg. CitizenCard, Connexions Card, Portman Group Card, Validate UK and Young Scot, subject to our discretion.
Can I collect my order at another store?
Orders can not be transferred between stores and will need to be collected from the store it was originally placed.
Is my in store order ready to collect?
If you provided a mobile number when you placed your order, we'll keep you updated by text message at regular intervals should there be any delays and will send you a final text message as soon as your order has arrived at the store and is ready to collect. Alternatively, you can contact the store directly using the store finder - https://www.hmv.com/store-finder
How can I cancel my order with hmv Southend?
To cancel your order, please return to the store where you placed it along with your receipt. A staff member will assist you. Alternatively, contact the Customer Service team through the help centre with your order number, name, and store details.
When can I expect my order to arrive in the store?
Orders placed in-store typically arrive within 7-10 working days, though some items may take longer. We'll try to source your item for up to 28 days and keep you updated on any delays.
Do hmv Gift Cards expire?
Yes, Gift Cards are valid for 24 months from purchase. Each time the card is used, its expiry extends by 24 months from the last use date.
Where can I buy and use an hmv Gift Card?
Gift Cards can be purchased at any hmv or Fopp store up to £250. They can be used as part or full payment at both hmv and Fopp stores, with balances valid for 24 months from last usage.
What payment methods does hmv Southend accept?
They accept a variety of payment options including American Express, Apple Pay, Android Pay, cash, contactless payment, Maestro, Mastercard, and Visa.
What are the opening hours of hmv Southend?
The store is open Monday to Saturday from 9:00 to 17:30 and Sunday from 10:00 to 16:00.
Can I collect my order at a different hmv store?
No, orders must be collected from the store where they were originally placed as they cannot be transferred between stores.
How can nearby places like Townhouse Cafe Bistro and Muffin Break enhance my visit to hmv Southend?
After shopping at hmv, you can enjoy a meal or coffee at nearby Townhouse Cafe Bistro or Muffin Break, both offering great food and drinks to relax and unwind.
Which nearby mobile phone stores could assist if I need phone services while visiting hmv Southend?
Nearby stores such as Smart Tec Southend, Vodafone, iRepair Southend, Fone Guru, and O2 provide mobile phone sales, repairs, and services that can be useful during your visit.
Is there convenient banking near hmv Southend?
Yes, NatWest bank is located nearby, offering banking and loan services, which can be useful if you need to manage finances during your visit to hmv.
Brand Certified Facts from hmv
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Certified June 21, 2026Yext Knowledge Graph
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